What we liked:
Shower and water pressure was fabulous. Staff was nice. Bed wasn't firm so we slept well.
What we didn't like:
- My wife and I spent a 5-day stay scooping up and disposing of millipedes in our room, about 15/day. Gross! Nothing stopped them and we had no other choice but to stay in the room. We were in town for an AAU basketball tournament and no other rooms in the area were available. Hotel staff paid lip service to the problem. We were offered the only other available room but a previous guest smoked in it. Yuck!
- The doors are old, have large gaps with the doorframe, and stick. My boys had to bang their door hard just to open it.
- The breakfast was inedible. Yeccchhh!
- Our bathroom fan rattled so loudly, it gave you a headache
- TV had frequent glitches in the video. Annoying.
- We endured a constant, feint, beeping sound for 3 days until we discovered it was the bed headboard. Unplugged it.
- In-room clock didn't work
- Very noisy. We were right next to the stairwell and an outdoor exit. We used earplugs to sleep.
- Room 101 should be taken out of service and fumigated and repaired.
- Overall, just a high-traffic, painted over, old hotel that was "updated" with the IHG room decor.
I liked Holiday Inn Express until this stay. I'm likely to be more circumspect in the future.
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