Ivonne
29 listopada 2023 r.
Wonderful property, impressed by the room asthetic and cleanliness. The only negative is the man at the front desk stated our reservation had been cancelled. When I informed him I had never cancelled it and had booked over a month ago, he kept repeating himself about the cancellation. I finally told him that’s unhelpful, what do we do now? We still need a room. He finally stopped repeating himself and assisted us in correcting the error, I suspect a system error. Then overnight I got an email saying thanks for checking out…at 3am! We had NOT checked out and were asleep. Then went to our car to get toiletries for a shower, and were locked out of our room. Made the entire experience super stressful but the property is gorgeous!
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