The Chiang Mai Old Town

Very nice hotel and good hardware, Located in the old town enter neighboring some temples , go to the restaurant and 7-11store on foot by minutes! All in all the staff are very friendly and very nice providing good service beyond your expectations 👍👍👍

Spacious room, well equipped and comfortable, but wimming pool and gym are far too small to do exercise. A good variety of choices for breakfast, with real Expresso coffee, and Latte. Conclusion : We don't feel comfortable with it's tiny public spaces, otherwise it would be perfect.

I am not one to complain, but I had an unfortunate situation that was a severe security violation here. I had gone down for breakfast and had intentionally not taken our room key because my daughter had it and was still sleeping. When she didn’t come down for breakfast I asked the front desk for an extra key with my passport in hand. Instead, the staff at the other window (not the one I was speaking to) said “I can just let you in. What’s the room number again?” I said, “2308 - again” since I’d already told them the room number. So she proceeds to take me to my room to let me in. No big deal, right? Except she opens the room and lets me into room 2208, one floor below our room. It take me a while before I realize I am not in our room. My daughter is not there…there a black purse on the counter…someone is reading Catcher in the Rye. Suddenly I realize I am not in my room!! I can’t explain my embarrassment or humiliation at discovering that I’m violating someone else’s space. Luckily the occupants were not there, but can you imagine? I went to the desk and told them what had happened. They offered to let me into the correct room but I insisted on a duplicate key. It costs them nothing. If they had given me one like I’d asked in the first place, it never would have happened. So I won’t be staying here again. Compensation from the hotel = 0. Compensation from Trip (they were made aware) = 0. Very unsettling. But hey - I might get up to 60 trip coins for my honesty.

This is a nice hotel but not cheap. The pool is nice as well as the food. The room was very nice but also not much natural light

Pros - located inside the quieter side of old town - large room size - very comfortable bed - nice design of hotel (external and internal) Cons - limited breakfast spread (only set meals available) - lots of mosquitoes outside - small gym - my room faces the restaurant so can be noisy on some nights - small sink

Good Good