shyamgoanis
5 października 2024 r.
DEAR Sir/Madam, I am writing to express my appreciation for the quality of services you offered me and my group of friends during our stay in your sterling resort, Munnar from 23rd Sept to 25th Sept, 2024. It was our 1st time here in Munnar, we had a wonderful two night three days stay with in your resort. We enjoyed the peace and quietness, fun and frolics, music and dance as and when required. Above all tasty food ***** with very cooperative and friendly behavior of FnB staff specially ur Manager Mr. Yogesh Nehra ji . He was out standing and dedicated person for his job and provided us best tasty food and other snacks. All his efforts definitely added to the excellent service of the staff in every segment of your hotel. Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff and FnB staff. We had always a great time staying at different sterling resorts, but Munnar poperty is one of its own kind. We will definitely recommend your resort to our friends, colleagues and family, and I’m sure we’ll be back. I hope to get the same quality of service when we return. Thank you very much again for such outstanding service and see you soon.
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