New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Very nice scenery

Good hotel

淡季遊玩的好處就是花圓景價格，免費升級了湖景。老牌的五星酒店，設施還是比較舊的。我家低幼的在小鎮玩的空間比較小。工作人員都很熱情，會主動和寶寶打招呼。寶寶到店抱着睡覺，辦理入住後管家田野主動幫忙把行李送到客房，並且加了微信，把酒店各個設施的開放時間都發給我了。

不愧是開元，體驗真的很棒 👍服務體貼到位 前期打了個電話諮詢，就主動加了我的微信介紹各種優惠訂房方法，幫訂自助餐等。一到酒店辦理入住，就有漂亮可愛的小姐姐雯雯全程貼心地來給我們網上線下的服務，看到有小朋友，第一時間送上了蛇年新春小禮物，進到房間發現也有針對寶寶的佈置。住宿過程中，小姐姐真的是無微不至的關心和服務，隨呼隨應。 門口的烤餅也是非常好吃。最後問禮賓部要的口罩問太好看了！ 👍親子設施豐富 酒店裡的噴泉⛲️，萌寵樂園，汽車城，無動力樂園真的是給孩子的體驗感拉滿。吃個自助還有財神來抽獎品和送糖果，各種小童小玩具目不暇接。 👍環境一級棒 萌寵樂園和無動力樂園外面都是千島湖，各種取景點。游泳池和親水樂園在夏天一定非常受歡迎！隨便走走都是欣賞着美景。餐廳也能看到湖景。 👍衞生細緻體貼 馬桶貼 一次性浴缸套等一應俱全 是一個可以二刷的酒店