The hotel is in a beautiful colonial building with gorgeous painted tiles, several courtyards and a pool. It is located right in the city centre. Sadly it seems that most things which could be broken in this hotel is out of action: 1. The lift for this multi-story hotel did not work. I had to drag my luggage several levels up narrow stairs. Apart from the resident masseur Daniel, there were no hotel staff willing to help to elderly (or any) travellers in our group. 2. A safe in my room had no lock, so could not be used. 3. The internet worked only from time to time. 4. There was a slightly tarty pool with a jacuzzi which also does not work. 5. However the worse experience was when in the morning we did not have any water because something else got broken. Sadly we had to leave that morning without this essential facility. My best memory about this hotel however is due to Daniel, the resident masseur at La Union, who is just excellent - very skilled and professional. Highly recommended!
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