Winckley Stays

和朋友一起出行住宿這個酒店，其他都好，卻發生了一件事，事情是這樣的，這是發生在我朋友身上，一夜無事，早上醒來翻身感覺皮膚有被東西扎到的刺痛感，翻身找，卻發現了一枚類似“大頭針的東西，馬上叫來打掃房間的服務員，他們也看到了，並承諾會解決的，我們説希望儘快解決，因為我們是過來旅遊的，在英國呆的時間不長，他們也承諾一定解決，回來朋友致電他們他們卻説，你為什麼晚上不説，早上才來説，並且説這是洗衣店的事情，好像讓我們去找洗衣店嗎（好搞笑）？態度很不好，這樣的處理方法能讓客人滿意嗎？這家酒店是我們旅程的前期發生的，之所以到我的行程結束再來評價，我是想比較一下英國其他地方酒店的服務，結果是沒有，沒有一家這麼惡劣的態度對待客人，大概是想你們遊客反正不是在英國常住，這樣對待也是可以的，好像也不懼怕差評，現如今這樣的待客方式很少很少，但要知道“一顆老鼠屎會毀了一鍋粥啊！希望要入住的客人要多注意這家酒店的服務態度和待客之道！

Wonderful room but food at Aven restaurant downstairs was sublime! A real hidden gem that deserves many more plaudits!! I will be going back!!

As a self service site, its a bit "odd" initially but the communication pre arrival was clear and easy to follow. Lovely location, very near main high street and the station (10 mins walk radius). Accommodation is spacious, modern, well appointed and comfortable. Only slight negatives are WIFI is pretty slow and although the nature of the hotel is very quiet, any corridor noise is very audible. Good shower and water pressure.

Booked last minute, very easy check in instructions. Room and facilities were great. Perfect overnight stay for a wedding in the area. Also a very short walk from the centre and train station!

Amazing place, would come here again. It’s even better than the pictures which is a first. The rooms are nice and secure. The lodge apar**ent was very spacious and has all the necessary things you would need in a hotel like an ironing board, iron, kitchen utilities even Netflix on the TV. The rooms were very clean and the self check in and check out service was also amazing. The only thing they could improve on is adding bins in the actual bedrooms and making it more clear where the free parking is. But those are just the most minor changes. I would rate this place a 10/10 and would come back with my family again. Thank you for exceeding my expectations by far the best hotel experience I’ve had.

We stayed in the den. Such a cute and well designed room. The stairs are a little steep going up to it as it’s in the loft but such a stunning room. Looks new renovated and such a Lovley and clean room. The little touches Make it such a pleasant stay. Lovely shower and bath and the facilities are well thought out .

What a fab apar**ent! we stayed in The ‘Lodge’ which was so spacious, clean and had very comfortable beds. We managed to get parked in the onsite parking so that was stress free, 5-10 min walk to the centre of Preston, friendly staff. Would definitely return!

Great location. Lovely self contained rooms with everything you might need for a stay in Preston. The host had a 24 hour call service and were super helpful. Would recommend to others amd eould stay here again.

Great location, great room, cleaned daily, would stay again. Only complaint is room was too hot and supplied fan did not work too well. I am however used to air conditioning so for others who live in the UK this may not be a huge issue. The Chic room was super nice - pnly downside is the windows are in the bathroom which is closed off - so in the room you have no window - I didnt care but some might. Also limited fresh air options to cool down the room.