Odkryj pobyt w mieście New Farm

We had tried all other QLD Spicers, so decided to now try Balfour. I was a little unsure about its location, but that was the big surprise : New Farm is a lovely area, with super easy access to the city, the river (with Howard Smith Wharves and ferries) and popular precincts. It turned out the best location to watch the New Year's fireworks. There are about 6/7 parking bays around the back of the property ; it is a little tight and we were lucky to get the last vacant spot. We had an easy, friendly check-in with Jack, Manager, who showed us to room 8 on the ground floor. The room is elegant and clean, but we found it rather cramped - which is not unusual for a city hotel. It had a tiny outdoor area with metal table & chairs. The bathroom had both rain-shower and bath ; all toiletries are plenty and super luxurious, which is standard Spicers fare. There is a small rooftop bar, seating probably no more than 20 people ; some mediocre views, but a very nice spot for pre-dinner drinks. Breakfast can be had outside on the veranda and is super sensational : healthy and delicious. The Balfour is truly a boutique hotel : small, very personal, friendly service, exquisite atmosphere, stylish and relaxing. That comes with a steep price tag, but occasionally one deserves to indulge . . .

Great location, apartment was lovely and spacious and staff were very helpful with arrival and attended issue with shower quickly . Would definitely stay again

The city hopper’s dockside station, which is free to take, is downstairs.

Good location, the room is too small

Room was nice, clean, new and accessible. The location was great, nice vibe in the area with great shopping and eating/drinking venues. Staff very polite and helpful. Train from airport to the valley and about 10 min walk to the Sage.

the location is quiet, it's good for the driver has a free parking, just a pity for missing to go to the roof top to see the night time of the city view.

Whilst our stay in the Hotel X Suite was pleasant, there was nothing memorable about it. The suite was spacious, fitted with modern conveniences (ie. electric blockout curtains, Dyson hairdryer, zip tap and smart tv) and was generally comfortable. Unfortunately, the bathroom lacked privacy as it overlooked the street and directly faced another building across the road so the blinds were always drawn preventing natural light from coming in. Also, there is no separate toilet with lockable door. Although, the toiletries were nice and the shower quite spacious. Service was friendly but lacked a personal touch. Breakfast at Bisou Bisou had a limited menu but the food was overall good. The rooftop bar (Iris) had great views, a good tapas menu and relaxing vibe. The location of the hotel is convenient, within walking distance of the buzzing James Street precinct and a short car ride to the city centre.

It's amazing how an entire trip can be ruined by one stupid incompetent answer to a very simple question 'how do I checkout early'. If staff don't understand how the property operates and management want to save money by not having a 24 hour reception for the love of god COMMUNICATE. The warning letter (not a welcome letter) outlines all the rules of being a customer with Atrio, although you'll spend more time dealing with Miro next door. You will need a key and fob to use lifts and access the carpark, and if your leaving before reception opens do NOT leave your key in the room as instructed, make sure you get your car out and park and block the driveway or park illegally on the street and THEN you can leave your key in the room and use a lift to ground to exit the building, or put it in the managers letterbox as I found out later. If you do follow this advice you wont be sorting through your rubbish at 6am (dutifully removed from the room as per threats from the warning letter) to find the after house number on where to leave your key. The welcome letter DOES NOT explain this, reception staff DO NOT know this and the manager on the phone later saying it was a communication error and I should have known what to do needs to find new empoyment. GET SOME TRAINING. Rooms were good quality and location is good if not noisy. If I never stay again though I'll be okay. I also travel several nights a week and this would have been a chance to gain a lot of business for the property, sadly I will keep trying new places.

Superb. From check in to checkout, absolutely brilliant. Location is great for shopping, dining, and walks. Very secure entrance lobby and apartment access, bright and clean. Spacious living area, well appointed kitchen and bathroom, dreamily comfortable bed. A balcony overlooking Fortitude Valley was icing. The street is off the main drag so it wasn't noisy at night, and apartment walls are thick enough so neighbours are not heard. Will definitely be staying here again !