Odkryj pobyt w mieście Ramara

The facilities are old, the air conditioning sound is strange, the air smells bad, the hotel staff is not energetic, the price is not high

This is not a 5 star listed hotel ! But I give it 5 stars because it is genuine and it was a pleasure to be a guest here. They deserved this high rating for warmness of staff, a clean and well appointed hotel. Thank you for a great visit.

Very Very small room, never seen a room as small as this one. Nonetheless nicely appointed. Linens were very nice, bed super comfortable. Bathroom recently renovated, modern and clean. Hotel staff very friendly. Overpriced for the size of the room. Continental breakfast was minimal at best. Prepackaged muffins, croissants, fruit cups! Coffee was decent but we basically had to go out to breakfast anyway. The limited parking is a HUGE issue. We checked in around 3:30 and had a spot in the tiny lot, went out to dinner and to a show at Rama. We arrived back at the hotel after midnight in a blinding blizzard only to have nowhere to park. They directed us to an offsite lot, two blocks away-not a big deal unless it is late at night and a blizzard out. And what about guests with limited mobility? The next morning we had to schlep our bags to the offsite parking, around 8 inches of snow had fallen. While cleaning off my car I discovered a $50 parking ticket, so I had to make my way back to the hotel again to present it to them. They said they would take care of it, but I have kept a photo of it just in case as it will go on my license if it's not paid. Upon attempting to exit the unplowed parking lot, the city went by on the street with the plow and a huge windrow blocked me from exiting. As I sat in my car contemplating who to call about my dilemma, a kind Orillia citizen pulled over, asked me if I was blocked in and proceeded to get a shovel out of his trunk and dig me a path out of the parking lot. He was certainly the bright spot to my morning! Would I stay at this hotel again? No, the room was way way too small for my liking, breakfast was a joke and the parking issue was inconvenient.

My Friday night stay in the hotel was probably the worst ever in any hotel. This has been my go to hotel when in Orillia. Staff is fantastic and rooms are clean. On the Friday there was an hockey tournament in Orillia and the hotel was booked with the families and children. ALL RULES and COMMON DECENCY were totally ignored and management did nothing. Drinking (in every hallway), skateboarding and ice cube fights from the ice machine until 1 am. Children from age 3 to 17 allowed to scream and shout unabated. I was moved to the quietest room in the hotel but there was no relief. Cars in the rear parking lot doing donuts and blaring music. Why is this allowed? This is a great hotel with exceptional staff. All of that was negated by management not having a policy regarding tournament weekends. At the very least it should be explained at the time of booking that 90% of the rooms are going to be filled with selfish, crass patrons that have no respect for others.

Nice hotel and great service.