Odkryj pobyt w mieście Pura

In het centrum van het dorp Agno gelegen B&B Regina. Het zijn erg mooie kamers en erg goed verzorgd. De kleine badkamer met inloopdouche is erg mooi. De bedden zijn heel goed. Alles in de kamer is heel netjes, niet heel ruim maar toch ruim voldoende. Uitstekend ontbijt, met lekkere broodjes en beleg. Ruime betaalde parkeergelegenheid.

When you see the beauty of this resort, you expect a unique up-to-standard experience. And then you get there, most of the staff will be very nice. And then everything else falls short. We drove an hour and a half from Milan to get to this place. The photos and display online showed that it was worth it. The pool area is fantastic. The view from up top is superb. And then you get to your room, and you’re thinking “this doesn’t feel like a $350 per night kind of room 🤔”. We call downstairs asking to get something to eat. And there it goes, the horror story of Italian Villa type hotels: kitchen hours. You don’t make kitchen hours you don’t eat. Period. But you’re thinking “when a hotel gives itself a 5 star rating, isn’t it required to serve food 24/7?”. Anyway, “kitchen is closed” was the imposed reality. So we had to wait. Dinner time came, we were tired so we asked to order to the room. Now I’m all for a luxury resort charging me high for fine dining. But I got 4 raviolis, and a small portion of what was supposed to be risotto, but that looked like army rice swimming in a lot of liquid, with lumps of something on top. The raviolis tasted bitter, and the risotto was simply repulsive. And they priced those at around $80. Please look at the photos and see what I mean. At breakfast, where the staff were more than courteous, we then discovered that the kitchen was indeed sub-standard at this place. The food items were okay. Budget hotel level okay. But that is not good enough for a resort at this price, is it? I mean for me to have a mini croissant and not have another, tells you something about how not that great they are. Same goes for the cakes etc. Sub-standard. We ended up returning the food and ordering a cheese sandwich and fries. Which we then had for lunch the next day, because, we arrived to the restaurant 6 minutes after “kitchen closed”. Even the fries were not great. Can you imagine a kitchen screwing up on fries? On the third day we had an emergency back home so we had to leave. We asked them to cancel the third night, and we were going to leave at 9am which is way before checkout time. They refused. We then asked to pay half a room rate as penalty, but the full rate was too much. Especially that we had stayed two nights already. They refused. And so we got charged $350 for a night we didn’t use. I believe that this hotel was beautifully designed, then handed over to management (or the owners themselves) that is not fit for such premises. And cannot hold the required standard. What a disappointment.

Positive: The building is very stoic and impressive. Personell is very friendly Negative: We booked a suite and we could hear the people next door showering and watching TV My wife booked a pregnancy Massage and was taken in 10 minutes late and let go 10 minutes to early (rip off!!) We were twice seated in the middle of the room, where no privacy has had to be had. Other people sat all around of you! Portions of all food are VERY small, for the price you are paying absolutely not worth it. Quality was okeyish (we were there two nights and ate breakfast and dinner there) Suite was kinda smelly and there was watter damage on the ground (suite has a jacuzzi) Luckily part of the trip was paid by a third party, otherwise i had felt ripped of very hard. You pay premium and recieve budget!

The accommodation is top in all areas. The only thing that has irritated us a little at the beginning is the unused reception. Check in online, but it has super hit. We could get into the room at 1400 instead of 1500. Because we wanted separate beds, and these were only in the higher category, we were simply ”upgraded”, just top. Also the extra bed for our 5-year-old daughter was mega comfortable. It was all very clean and the daily cleaning was Super. We are and were just excited. We will certainly come back. Thank you for the beautiful reception.

Excellent in all! Absolutely wonderful location (only accessible with taxi) whether day or night! A wonderful DeLuxe room with sea view! The size, the materials of highest quality and finest design. Eat excellent in the Bistro, since full booked in the restaurant! Unfortunately only one night a.Gr. of much work also in Lugano (visit a super performance in the art and culture center). The fitness/sauna was unfortunately closed, but private spa was bookable before departure Sunday morning ... good alternative. The gardens around the sky! The team was super professional, extremely friendly and helpful. Good and dream of my next visit to Villa Leopold ...Heartly recommended for enjoying the fine and good ... Denise Worlds in Zurich

Lugano's affordable hotel is very close to the center, the breakfast environment is good, there is a parking lot, and there are discounts at the restaurants next door.

Good location, five minutes walk to the lake The hotel room is small and small. The 13 square meters written on the Internet is really not exaggerated. But although the sparrow is small, it has all the internal organs, and there are some. The hotel does not have a gym but has a small pool. There is a smell in the room, and I have to open the window for ventilation throughout the day.