Advantages: The room is very clean, clean and tidy; breakfast is replenished in time, and the service staff is very good. Disadvantages: The same price is different for the two rooms, 301 has no wardrobe, mirror and sofa; Room 301 was very cold, I felt that the window was leaking, we all caught a cold, the air conditioner did not work, asked the front desk that there was no heating (also with a contemptuous smile); continued to live without drinking water, called the front desk attitude was very bad, and finally found the water in the corridor to clean; It was too cold to come in on a rainy day. I asked the front desk for a cup of hot water. I ignored it. We said it several times before reluctantly giving a few cups to the law enforcement brigade (pictured below). Summary: The front desk service attitude is very poor, and the air conditioner is a display.
The hotel was newly opened in 23 years, the facilities are complete, the decoration is very good, the room is clean and tidy, the supplies are good, please see the photo, it should be a 5-point hotel, but unfortunately the hotel service manager is not good, we arrived at the hotel from Huashan at 7 pm, from the parking lot to the lobby After parking, I feel very good. After obtaining the room card, I asked the front desk how many floors to use early, but the chef did not have early holiday between the first seven. We showed that the order was early. The waiter asked the manager. The manager said that they were not early and did not want to live in another place. I answered the phone and said that the order of Trip.com was the contract. Why don't you understand the minimum contract spirit as a manager? I am just defending rights. You should give an explanation. The manager said that you can change the hotel and don't lose anything... If you want to find it, find Trip.com . I'm really speechless. How can this ability and quality be a manager in this big hotel? Because it was dark late at night, I was uncomfortable driving at night, so I stayed first, but I filed a rights protection complaint with Trip.com . When I left this morning, the manager sent a bag of bread and two small plastic bottles of milk, saying that we took care of us. We should have enjoyed breakfast but finally became begging. Hotel facilities are really good, the waiter is good, but the manager I don't know how to evaluate. (There is no small restaurant around the hotel)
The renovated lobby is luxurious and upscale, the front desk service is warm and thoughtful, the room layout is reasonable, clean and tidy, and it is the perfect place to rest when you are tired.
Outstanding
Oceny: 533
4.7/5
Cena od
97 zł
za noc
Sprawdź dostępność
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The room is different from the picture. The check-in experience is not good. There are welcome fruits written on the platform. There is no actual bottled water. There is a free parking lot written. It turned out to be a public parking space on both sides of the road. It is difficult to have a location to park. Also, boss, the water dispenser in the room may have to be repaired. Water leakage is very happy to see the water dispenser provided, but water leakage#health,#service general#location traffic can#room facilities without hair dryer, air conditioning heating effect is not good,#Breakfast without breakfast#Parking parking lot is a public parking lot on the roadside#Room view pastoral wind#WIFI always disconnected#Swimming pool no# Gym no#restaurant no#medium bed#general price/performance ratio
I was impressed with this hotel, from service to facilities were excellent. The staff was very friendly and professional and made me feel at home. The room was very comfortable and the beds were comfortable, making me sleep well every day. Also, the hotel is in a great location and very convenient for shopping and dining. I would not hesitate to recommend this hotel to any visitor to this city.
No network, TV can't see. The sewer is not smooth, and the basin has a stinky smell, which is really speechless. What's more interesting is that the waiter knocked on the door at 6 o'clock in the morning, and opened the door to enter the room and asked if he would check out. Hey, what is this experience.
Facilities: Overall it is OK.
Hygienic: no smell, clean and tidy
Environment: large space, comfortable and warm.
Service: The reception is warm and thoughtful.
After coming, I feel like I am living very comfortable and happy!
Excellent
Oceny: 23
4.4/5
Cena od
32 zł
za noc
Sprawdź dostępność
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HHonghuchuangzhiFacilities: Overall it is OK.
Hygienic: no smell, clean and tidy
Environment: large space, comfortable and warm.
Service: The reception is warm and thoughtful.
After coming, I feel like I am living very comfortable and happy!
AAnonymous UserNo network, TV can't see. The sewer is not smooth, and the basin has a stinky smell, which is really speechless. What's more interesting is that the waiter knocked on the door at 6 o'clock in the morning, and opened the door to enter the room and asked if he would check out. Hey, what is this experience.