Odkryj pobyt w mieście Garmisch-Partenkirchen

At a rate of EUR 220+ per night, we expected a calm, well-maintained, scenic and professional hotel experience. Unfortunately, we found neither. Rooms are equipped with kitchenettes which are unlocked at an extra charge of EUR 30 (we did not opt for this). The (locked-in) old kitchenette fridge kept us awake all of our first night. Staff acknowledged the poor state of this equipment and admitted several guests had complained about this noise before us. Thankfully they turned the fridge off for our second night. But why was this on in the first place when we had not booked the kitchenette extra? We came for Alp calm - not noise of an old fridge we did not even have access to. Hotel facilities were old - all of it - all dated from when constructed (early or mid 70s?). Wall-to-wall carpets in room. Our roomed smelled of old cigarette smoke. We were tempted by beautiful looking photos of the hotel where balconies had unspoiled views of the Alps. Unfortunately our room was dark and had no view whatsoever - expect for a few trees and a railway track that had trains spoiling the tranquility we came for. Website photos for not live up to expectations! Waiters repeatedly did not take our requests seriously, whether we asked for frites to be replaced by potatoes, chicken to be added to our the vegetarian dish (waiter shrugged this request off, before eventually accepting for an extra charge), or forgetting to prop up our breakfast table (no butter on day one, no yoghurt on day two - all paid for). English skills also questionable. Aargh - for this price we expected so much more - this was unfortunately a disappointing stay for us. This is a pity because the hotel location is good and the place has some good potential if owners would only pay to maintain the place.

The welcome was fantastic and very accomodating. The restaurant staff, food and organisation was excellent. The accomodation clean, tidy and practical. Thank you to everyone at the hotel for looking after us as a family for our 5 night stay. Thanks especially to John and Andreas who both treated us with the kind of service that you would never find in a chain hotel, including being guides to the local area and entertaining our children. We hope to return again!

This a very nice vintage style hotel in the best street of Pa area. The hotel staff is so friendly and courteous. Nice bar, nice restaurant too. We stayed for a night only but would have loved to stay longer. Rooms are big with super views, nice balcony and big bathrooms. Beds are comfortable. Before I booked I had read some reviews on old furniture/ furnishings.. but trust me, it’s very clean and well maintained. The hotel room has old style furniture but it is well maintained and very very clean. We booked a breakfast in advance and then did not have it as we were not hungry. The staff was ready to adjust it against any other F&B bill, which we think was amazing service. Finally because they were fully sold out for dinner, they refunded the amount in cash. Truly impressed with this.. Go for Atlas Grand Hotel.. you will love it.

Horrible experience, in terms of my second day stay and my experience in the restaurant. I was only going to stay in this hotel on Friday, and Saturday Sunday elsewhere. Given the Friday night well spent there and with a nice room, I canceled my original Sunday plan and booked one more night with Aja. I left the hotel then I came back. I was downgraded from 3rd floor inner circle to the 3rd floor street view room, after I complaint about the street noise, the hotel reception downgraded me even more from the 3rd floor to 1st floor a room in front of the construction site. I do not know what else to say, after telling the reception I am a light sleeper, really needed this vacation which I paid and deserve. She still two times, give me bad rooms. In the end I paid extra to upgrade from Mountain View Standard Room type to their Junior Suite type. I paid 50 euros. And after all, even though I am not getting a actual junior suite, I am glad that after all of these troubles I gone through, I finally get to have a room that is quite for my sleep and a place for my vacation :) So you need to know, they do have a very limited number of rooms that are good for an vacation. And you never know which room they will assign you. They have such different tiers and environment for all of their rooms.

Hello Das Graseck team, as asked, I am sharing my opinion on our stay in your hotel. Almost everything was great, the staff, the facilities, and the room. The only disappointment was related to the restaurant. We ordered cocktails, nicely presented, however they each came with a plastic straw cut in half. I don't think that it matches the standard of your hotel. Switching to metal or glass straws would be an improvement, and also look nicer. The second point is regarding the 4-course menu. As asked during the reservation I mentioned that both of us are vegetarian. When the evening came, I was expecting a 4-course menu, with a starter, main dish, cheese and dessert, specially crafted by the chef and aligned to transport us gustatively, however it was not the case. It was rather a 'A la carte' menu. - The starter was with tomatoes, this is not a winter ingredient. - The crabs pea cream, was made vegetarian by removing the crabs. - Out of the three main dishes, one was with fish, one with meat and only one with grilled vegetables. That is a poor choice for a vegetarian person. An additional vegetarian choice would have been greatly appreciated. Most likely if you can eat fish, you can eat meat and vegetables, making you have a greater choice than just one dish. - The dessert, a 'fondant au chocolat' was not fondant. It was warm, slightly soft, but not fondant. In general the price of 25Euros for the menu, with so few choices for vegetarian is arguable. Adding another vegetarian dish and making it a real 4-course menu experience would better match the standard of Das Graseck. This will not prevent us from coming again in your cozy hotel.

My wife and I had a wonderful experience at this small boutique hotel. The room was well appointed and very clean. The staff were all amazing. The breakfast was the best we had in all our European travels, and that includes an 8 day river cruise. Short walk to all the restaurants and bars downtown and the market is right down the street. Great stay. We would return to this location in a heart beat. Thank you for you hospitality. You made our 30th anniversary trip special.