Odkryj pobyt w mieście Gersthofen

Our stay at this hotel was one of the worst experiences ever. It already started upon arrival: at 7:45 PM the reception was not only no longer staffed, the entire hotel appeared to be closed. To obtain our room key we had to call (at our own expense!) a manager from the hotel chain elsewhere. The telephone line was terribly bad: everything had to be repeated 5 or 6 times. Once in the room, there appeared to be no air conditioning. Unacceptable in the 21st century. There were 2 welcome waters (for 4 people), but they were not cooled and therefore not drinkable at the temperatures at that time. Opening the window was not an option because the window had nothing to keep insects out. The room was also located on a busy road. The bathroom was absolutely not okay. Traces of limescale everywhere and the sanitary facilities are clearly outdated. The sink was yellowed. Then why not relax in the sauna? As you can see in the photos, the bicycles and trash cans are placed in the sauna room!! As if it wasn't bad enough, the sauna wasn't working. Then head to the restaurant? Unfortunately, it was closed upon arrival at 7:45 PM and that in high season!! So go to sleep. Unfortunately, you can feel the springs of the bed through the mattress. And as if all this wasn't enough, the safety signals gave a continuous high-pitched beeping sound every hour for 1 minute, even during the night, which prevented any sleep in the house. Perhaps the batteries needed to be changed, but due to a lack of staff we were unable to report this. When leaving the hotel we wanted to complain, unfortunately there was no one at the reception then... And so, apart from someone who replenished sandwiches, we saw no one from the staff during the entire stay... This hotel has urgent need for personnel, vision, customer focus and investments. Or a visit from the inspectorate.

- stay in the sunshine station for a fair visit - cheap to reach by car, but due to the location in a business area restaurants and others are not accessible by foot - attractive clean rooms without tape floor - that is happy to Allergic - Every room has a balcony - the smoker is happy ;-) - Unfortunately no deskchair to work on the desk. On the seat that is available, you sit too deep to work on the desk. - Kiss and cover rather by the cheap variety. There is better! - Free minibar that is filled daily (beer, water, cola, juice) - Very good breakfast in the 5th floor with a very good selection. Other hotels can cut a dish! Eggs and omelets are prepared freshly on request and a delicious sauce/cheese/backware selection - unfortunately only Burgers, pizza, snacks and salads in the restaurant. These were good, though not exceptional - the service is trying to dine but overloaded - only one force for about 25 guests and in the kitchen probably only one person. - On one night we wanted to drink a drink at the bar in the EC. The spirituose selection was very desperate, but there was a Remy, unfortunately not much. The cognac was presented in a glass of a drink - an absolute NoGo! There's still a lot of air upstairs. - To staff: always friendly, without being impeccable. - Concluded: if it works better in the restaurant and bar, there's also 5 points next time.

The environment is very comfortable

The hotel staff has a good service attitude and good health, but there is no refrigerator in the room, breakfast is OK, there is free parking, there is an outlet next to it, and the supermarket is far away.

The hotel environment is very good, it is relatively new and fashionable, the room is very clean and tidy, and the attitude of the front desk staff is also great! The point is that the price is also very reasonable.

Friendly, uncomplicated reception! There are already many of the high-price hotels and hotel chains that can cut a ticket.. We have searched for and found a cheap accommodation on the journey to the holidays. Therefore we were ready to take off, which we had not to do here. nice, helpful, young crew at the reception. Clean, attractive room, facilities functional, fresh. Flattery air conditioning, which we have enjoyed in “monkey heat”. Breakfast ok, for the price called super( adults 10€/ children4€) All in all a fantastic price performance ratio!