Odkryj pobyt w mieście Klutz

The second hotel I visited after the Lindner surprised me in a very positive way. Really, really good breakfast... I personally liked it even better than the Lindner. In general, I thought the hotel was beautifully designed, cozy and even little things like peanuts at the bar with your drink or the free lemon or orange water provided in the lobby or the water dispenser by the pool, the hotel's own bicycles that are immediately available, etc. give it character. The staff were very friendly and everything was clean. Hotel parking was free. We really couldn't find anything to complain about, so we gave it full marks. We would be happy to come back.

To be honest: My wife was looking for reasonably comfortable but affordable accommodation in Wismar for the second weekend in June in order to attend the harbor festival. My personal conditions were: with air conditioning and parking. The accommodation was affordable. But immediately after arriving, it turned out that the air conditioning wasn't working. When I asked one of the hard-working and friendly service staff, she said: ”Unfortunately, it's currently out of order. But the technicians are on the ball!” I didn't see a ball or a technician during our entire stay. The whole thing was just a ruse. When I tried to switch the system on, it made noises that suggested that the thing hadn't been working for ages. On the second day, we couldn't get out of the parking lot because the card was wrongly programmed, and on the day we left, we couldn't get into our room to vacate it for the same reason. All extra trips because the staff member didn't care when coding the cards. When we left, they wanted to charge us a 6.00 Euro energy surcharge, but the friendly man at reception dropped the charge after we protested about the air conditioning. Breakfast was OK, although not opulent. There is a pool, although it is small and not too warm. There are also saunas in the form of wooden barrels on the roof. In short: If I advertise my hotel with air conditioning that doesn't work, that borders on fraud. If I demand an energy surcharge that was never mentioned before, the terms of the contract are not being met and yes, that too borders on fraud. And if I, as a guest, want to be woken up by birdsong, humming, conflict-laden dialogues between ”second chance partners”, the silly stories of e-bikers, the starting of the departing coach, the rolling of suitcases or the slamming of car doors (because we had to sleep with the French doors open because the air conditioning was turned off), I can also go camping... Nevertheless, I cannot agree with the previous reviews regarding the overall condition of the hotel and the rooms. Yes, it is obviously all from the nineties, but our room and bathroom were impeccably clean! Recommendation for e-bikers who are not sensitive to heat!