Odkryj pobyt w mieście Mittenwald

Hello Das Graseck team, as asked, I am sharing my opinion on our stay in your hotel. Almost everything was great, the staff, the facilities, and the room. The only disappointment was related to the restaurant. We ordered cocktails, nicely presented, however they each came with a plastic straw cut in half. I don't think that it matches the standard of your hotel. Switching to metal or glass straws would be an improvement, and also look nicer. The second point is regarding the 4-course menu. As asked during the reservation I mentioned that both of us are vegetarian. When the evening came, I was expecting a 4-course menu, with a starter, main dish, cheese and dessert, specially crafted by the chef and aligned to transport us gustatively, however it was not the case. It was rather a 'A la carte' menu. - The starter was with tomatoes, this is not a winter ingredient. - The crabs pea cream, was made vegetarian by removing the crabs. - Out of the three main dishes, one was with fish, one with meat and only one with grilled vegetables. That is a poor choice for a vegetarian person. An additional vegetarian choice would have been greatly appreciated. Most likely if you can eat fish, you can eat meat and vegetables, making you have a greater choice than just one dish. - The dessert, a 'fondant au chocolat' was not fondant. It was warm, slightly soft, but not fondant. In general the price of 25Euros for the menu, with so few choices for vegetarian is arguable. Adding another vegetarian dish and making it a real 4-course menu experience would better match the standard of Das Graseck. This will not prevent us from coming again in your cozy hotel.

The place is like a small village with buildings scattered across a large area. The ground is neglected (camp grounds like) and poorly lit and difficult to navigate in the dark. There is not much of any service offered when checking in. The overall service is not bad but definitely not a good one. When a guest asked during breakfast if he could take just coffee to go, the answer was that it was NOT POSSIBLE. While one could see that the grounds were under some construction, it was very disappointing that the entire place looked neglected and we didn’t see anyone attending to any part of the outdoor. The entrance to our building was covered with a torn outdoor carpet and locations of room numbers were left for us to guess. Our 123 room was one level downstairs, while the room in the entrance was 132, go figure the logics. No A/C in the rooms and it gets pretty hot and sweaty during the night. The rooms are nice and very spacious while the bathroom are very tight and difunctional.The bathtub is deep and elevated, which makes it difficult to get in and out. The place overall is not maneuverability friendly and there is a lot of walking to get to the room. They do not allow you to drive into the grounds for luggage dropping. Breakfast buffet was very nicely stocked while the layout of the buffet was disfunctional although the space is very large. People were stepping over each other in the different food lines while the seating area was large enough to accommodate twice the number of guests. Overall, there is nothing to make this place a “go to place “ but if no other choice. It is not a bad one. I would not recommend the place for any specific attributes.

Clean and free water was provided. I also found my lost wallet and the counter staff was so friendly. It was a pity that it leaked a little even if it was watered by the bathtub, but it was only a sense of the bathtub. Recommended

Sooo dissapointed, we couldn't wait to leave this place. Nobody was waiting for us when we arrived, the old lady at the reception (located in the restaurant) looked irritated when she had to tend to us. We were given a wrong room. We booked a nice and quite new looking room on booking.com, but instead we were given an old and scruffy dungeon above the restaurant. After complaining we were moved to a different room in the attic which was full of dust and had a broken shower. Plus we had a daily challenge to get in and out of bed as it was located under the sloping ceiling. My husband kept on banging his head, it was quite dangerous and caused us a lot of stress. The pillows were a joke, tiny and small, decorative pillows that you use in lounge, but not in your bed for a good night's sleep. We also had single duvets so my husband and I couldn't sleep together. A double room for a couple with single blankets, SERIOUSLY? Our friends had the same problem. The towels were NOT changed even once in our 4 night stay, which we found repulsive. Hotel is also full of creapy crosses... Food at the restaurant was horrible, waiter couldn't even remember what we've ordered. We had to surf the menu ourselves to understand what was what. The cheese plate that we ordered was just shocking as it contained cheese from a discount shop and some was still in mono portion packaging. We couldn't believe it as next door was a great cheese shop. Access to the hotel was through the enclosed smoking area and the whole staircase stanck of smoke. WE ARE NON SMOKERS and very healthy people! It was disgusting and harmfulto our wellbeing. Seams that they haven't heard that smoking combined with COVID-19 is a deadly threat. The FFP2 mask will not protect you! Also, the Hotel is too far away from everything. 20min walk from the train station, 30min walk from Garmish centre. Ski lifts 5min walk to the bus stop + 30min ride to the lifts. Huge mistake to stay at this hotel. For a 110€/night and NO breakfast I am shocked to see so many positive reviews.