Odkryj pobyt w mieście Offenbach am Main

Nice location and very quiet place And very nice and comfortable rooms Very much recommended

HORRIBLE EXPERIENCE NEVER GO TO THIS HOTEL UNLESS YOU WANT TO BE TREATED LIKE S*** This is my experience: I travel with a dog and I searched through Booking the hotels that accept dogs. This hotel was in the list but just to be sure I wrote a WhatsApp to ask them, at the beginning they asked me how big is the dog, but then they changed and they said that THE HOTEL DON'T ACCEPT DOGS. I asked one more question but the guy in WhatsApp answered me that he had a day off and didn't know (???). For a problem with booking website (I was on another hotel page but the connection was bad and I don't know what happened recharging the page), I find myself paying 83€ at this hotel. I wrote IMMEDIATELY at the WhatsApp number and also through Booking explaining that I had a problem with Booking website and that for a mistake I payed 83€ but I couldn't come because they don't accept dogs. I kindly asked a reimbursement which was refused several times. As I had to go to another hotel nearby, the next morning I decided to pass by and to talk directly to the reception to explain the issue I had with the website but the receptionist was VERY IMPOLITE, DIDN'T WANT TO LET ME TALK AND EXPLAIN and invented a story that there was some other company owning the hotel (which is NOT TRUE) and that I had to ask Booking for the reimbursement. He said to write an email that would be forwarded to the owner but guess what?? The same guy answered to me directly at my email (do you think we are all stupid??) Things like this can happen when booking online and as I talked previously with the WhatsApp number, I would expect more comprehensive and human behaviour. The difference between humans and machines is the ability to understand the different situations, but apparently in this hotel all they care about is money. Never go to this hotel because once you paid they don't care about you at all, they are NOT NICE WITH THE CUSTOMERS, don't care about being good with the people, don't let you talk and explain, hope to never have a problem because they will never even try to help. Don't make my mistake and don't pay one single dime to this dirty hotel managed by not professional people.

This was my first time staying at this hotel, and I was impressed! The location is fantastic—just a few steps from the underground station. A trip to Frankfurt Airport costs only €6 or €8 per way, and the hotel is a few meters from the station. The area is surrounded by plenty of fast food spots and shops, making it a super convenient and strategic location. The rooms are spacious and clean, and the staff is always smiling and eager to help. While breakfast was decent, there’s definitely room for improvement. Overall, it's excellent value for money, especially if you’re looking to spend a couple of nights away from Frankfurt’s busy center. Plus, you can easily get to downtown Frankfurt in no time using the underground.

Not bad choice