Odkryj pobyt w mieście Offenbach am Main

We were guests for a weekend in Achat to watch Frankfurt. The first look from the hotel was very good. An old building, very skillful! I was a little disappointed by the Hitellobby. You can make a lot more from such a great building. The lady to take up was very nice. Unfortunately the rooms are in a very downstairs and rehabilitation-needed neighborhood. The bathroom was very modern, but the sleeping area was rather obsolete and also dirty. We had our small four legs with, because this was possible. But unfortunately we were just flammed at breakfast that no dogs are allowed there. What we unfortunately did not understand. If I pay for my four legs and take him with on holiday, I won't leave him in the hotel room, in a foreign environment. Breakfast was not highlight, but ok. There was everything that belonged to a breakfast. Whatever disturbs, is the continuous air traffic un minute. But as an influx from Frankfurt Airport you must unfortunately accept it.

Nice location and very quiet place And very nice and comfortable rooms Very much recommended

I wouldn't stay here again. Prior to writing this review I reached out to the hotel directly (no response) and via ********** twice. The general state of the hotel is uncared for and unkept. I understand that a refurbishment is in progress and perhaps I had one of the un-refurbished rooms. I actually only stayed in the hotel for 1 night (even though I booked for 7). We left after finding blood stains on the shower curtain in the room. When I told reception about it, they said.. ”we'll see what we can do”. My husband and I went out for the day and returned to discover that what they could do was remove the shower curtain altogether. Frustrated and disgusted by finding blood staines, I found a new hotel and checked out of this one. Blood stained curtains raised far too many questions about the general hygiene practices of the hotel to remain. I honestly started to question what else could have been ”missed”. Upon requesting a refund for an unsanitary room it was declined. The reasoning was that I left without telling anyone about the issue? To that I say it's probably time to review your policies so that a guest complaint to reception about about bodily fluids found anywhere in the room is considered raising an issue. This response is simply reflective of the general approach to hospitality and customer care. IF you choose to book this place book a refundable room and be prepared to move.

Not bad choice

I want to thank Olaf and his staff of the Ibis Style hotel in Offenbach for the kindness, professionality and availability given to us throughout our recent stay. Top top top. you have endured and supported us in every situation, always with patience and effectiveness. thanks again everyone. Five stars service.!