Odkryj pobyt w mieście Olching

Zum ersten mal fühle ich mich so richtig getäuscht und verstehe die Welt nicht mehr, wie es hier zu teilweise so guten Bewertungen kommen kann... zum Glück ist jeder Mensch verschieden. Mein persönlicher Eindruck ist aber folgender: Auf Booking com stellt sich dieses Haus als Business Hotel dar, Herren in Anzug und Kravatte sitzen lässig in ihrem Zimmer um sich auf ihr meeting vorzubereiten... Ja, das Hotel ist gut erreichbar, aber dadurch natürlich direkt an einem Knotenpunkt Schnellstrasse/Autobahn gelegen. Wenn man die Fenster nachts gerne geöffnet hat ist es sehr laut. Ansonsten sind die Fenster tatsächlich schalldicht. Unser Zimmer war sehr klein, im Waschbecken lief das Wasser nicht ab und eklige kurz geschnittene Haare kamen einem aus dem Ausguss entgegen (das Foto lass ich mal weg). Auf freundlichen Hinweis am morgen wurde der Mangel weder bis zum Abend beseitigt, noch vom Reinigungspersonal, das zum Bettenmachen da war, bemerkt!?? Dann durften wir abends das Zimmer wechseln. Dort flackerndes Licht und fehlender Haken für Kulturbeutel. Aus beiden Duschen kam ein super bescheidener Wasserstrahl... Das Frühstück: unglaublich!! Ein paar Plastikmarmeladen, lieblose Käse/Wurstteller, Plastikjoghurts; kein Ei, kein Speck, keine Milch, kein Körnerbrötchen auf Rückfrage: keine Eier derzeit wegen Corona, hä?? Keine Bar, kein Essen, Rezeption gelegentlich besetzt. Also, wer auf der Durchreise mal geschwind eine Zimmer zum Schlafen braucht das gut erreichbar ist, mit kostenlosem Parkplatz(großes Lob) und auf Frühstück nicht besonders viel Wert legt, kann mal hier einchecken. Ein entspanntes Businesshotel kann ich an diesem Ort nicht finden. Bei all dem Ärger war die arme Mitarbeiterin, die ganz alleine für das gesamte „Hotel“ zuständig war, sehr nett! Dafür vielen Dank! Ein Tipp, falls es einen tatsächlich dorthin verschlägt: Direkt gegenüber, hinter dem Kreisel gibt es eine klasse Bäckerei mit grandiosem Frühstück😉

I copy-paste the review I posted elsewhere. If you want to see the true colors of the hotel's management, read the REPLY TO below which is a reply that the management posted as a reply to the below opinion there. TL;TR: We had a terrible experience. AC doesn't work properly (the lowest temperature setting was 24 and the hotel couldn't do anything about that). Not worth the money. In case of any problems, do not count on reasonable compensation if they offer you compensation at all. Management is rude and receptionists will misinform you if that suits the hotel's interest. The hotel is far from anything, including reliable public transport. --------------------------------------- OPINION: 1. Our AC did not work (the lowest setting was 24C) - they offered to open a window... to the noisy highway next door; as compensation, we were offered 2 drinks! 2. Do not trust their Clean Promise policy! The cleaning Service does not do their job properly. We think some places are left uncleaned: there were breadcrumbs on the table left and the sink also had a few dirt marks left. 3. The place is far from anything, including reliable busses that occasionally do not arrive at all after 8 PM and you need to take a 20-25 mins walk from the train station. 4. They are very delicate if you say ”hurtful” but true things to them and they like to argue with a client instead of making things better. --------------------------------------- REPLY TO Lisa Neumeir General Manager: Unless you change your reply, everyone now will see how unprofessional you are. First, you lie, and you put words into other's people mouths: - I never said you ”treated me with hostility”, I said you were rude, - I never said ”Cool the room down to 10 degrees”, we wanted the temperature below 24, you and your employee knew and saw the problem and couldn't do anything about it, - I never in our exchange mentioned booking the wrong hotel because that was not the problem - I have no idea how you made such an irrelevant connection and what is going on up there. Finally, you continue misleading people. Yes, you immediately offered ”2 drinks on the house” but it clearly(!) was not enough for the problems we met, but... If did not understand the difference between a refund and compensation. After huge problems, you offered us a room change... on the very last night (you expected us to move to another room with all our things after 8 PM when we returned to the hotel?). And, you never offered ”the total amount back” but just one night when we expected 2 nights for the inconvenience caused. Lisa, you clearly do not know how to speak and how to treat a client in a respectable way when a problem appears, so they recommend you later. We will never want to have anything to do with not just your hotel but the whole brand of Holiday Inn Express.

On the way to Munich we stopped at this nice hotel. The room was nice, clean but a bit too small for having stands for suitcases. Big enough bathroom though. The breakfast is good, they even have fresh fruits! I recommend the perfectly soft boiled eggs. Perfect location if you need to go to Munich. You can park your car just in front of the hotel.

The room is very narrow and was sold as double room. Due to fair, you could not book both days together on the website but had to do it separately. Unfortunately, it was blocked out of your room on the second day. We are just happy that it was not late at night where no one sat at the reception. That would have been yet. The room is so narrow that you couldn't pass each other on the second. If someone was in the bathroom or the door was standing up, you couldn't reach the door or the closet. You couldn't even hang out the usual paintings that you don't want to be disturbed. So is already an obstacle for couples. For two people there was a (!!!) bottle of water and also just one glass. The purpose behind it is not understandable to us. For a day as an interim stop is certainly sufficient, but not suitable for a longer holiday from our point of view. Rooms in themselves are clean and clean. Reception is over-required and no real help. When a rasier was forgotten at home, you referred to the net and another business. If it had actually been expected that a hotel would have provided a basic equipment for emergencies. We were at least used to this. Price/performance is certainly absolutely OK outside fair times. Parking is available in the garage and costs € 7.50, but we have parked in the side streets. There is something to run, but that didn't matter to us. We can't say anything about breakfast because we didn't take anything.

There is plenty of room in the room, it would be great if you plan on cooking yourself. Soundproofing in the room is a bit poor, otherwise not bad.