Odkryj pobyt w mieście Sindelfingen

I was of the view that this property (part of Marriott) is a 5 star hotel and can expect good service for foreign nationals. But to my disappointment it was one of my worst experience that I could ever expect. I am sure the management is least bothered since they are getting their money paid and not concerned about CUSTOMER SATISFACTION. I stayed here for a week. 1) Being a pure vegetarian I did not find any options in the breakfast menu or in the hotel menu. Breakfast was included as part of my rates. Given with no much choice I requested for some steamed vegetables in the breakfast menu. But they kept only mushrooms and few pieces of potatoes in that. After giving feedback to the staff I was hoping to get some choice of food but nothing worked. 2) When I requested for jus plates and spoons - the staff said they cannot service to rooms and that I need to come and pick myself. What service is this called by MARRIOTT if customer has to come and take it by himself. Are you running a Service apartment in the name of hotel ?? 3) The plates served were not even well cleaned ( had bad foul smell) thank you marriott for this pathetic service. I had similar challenges when I traveled to Japan & Mexico and Hilton properties were well accommodative and they take care of customers so well understanding their situation and expectation. Why is this not there with Marriott management. Will it really cost you so much of you give good washed dishes, serve some vagatables in the menu, or are you least bothered that it will hit your pocket so badly... One of my worst hospitality service that I could think off...

Very nice hotel, rather simple, but with all the necessary comfort and good mattresses. Quiet. Awesome friendly, careful staff, who is very struggling to make the stay particularly pleasant. Excellent breakfast buffet with everything that might be included in breakfast - whether autumn or sweet, also very good choice for Vegans. And also here again charming staff.

早餐丰盛，有热的鸡蛋、火腿肠，热水、热咖啡、水果。就是没有免费饮用水，无烧水壶。夏天的晚上，屋里会比较热，无风扇 good breakfast with hot scramble eggs, sausages, hot water and hot coffee, and fruits. no free drinking water or kettle in the room though. could be better. and room can be warm in the summer evenings at even 19:00 as no fan..

The hotel is not far from the motorway. It has only a few free parking spaces outside. There is still a free deep garage (13€/day), which I find a little expensive. The rooms on the road side are very noisy through road traffic. Otherwise I have nothing to defect. Large, clean rooms and bathroom. The staff friendly and the breakfast buffet is plenty. It's just a few minutes to the centre.

The location of the hotel is a bit biased, but the service is not bad, and the room is relatively comfortable. We drove there by ourselves and had our own parking space. If the parking space is full, we can park on the side of the road.

•a pleasant experience, good services, good cleanliness. •breakfast is included in the price, but it is quite poor and repeated for 5 days the same products. •also the rather steep price for a small bichon 25 euros for one night plus 10 euros a place in the hotel parking lot.

The entire team os staff from front desk,Bar & breakfast team was very friendly.The room cleaning staff was excellent they did a excellent job.Also the only food the serve in the evening was pizza they where very good.

I had a 1.5 weeks stay with this hotel. Customer service pretty mediocre. I would definitely not recommend for long stay. Some of the unpleasant experiences include: 1. I was told that the laundry service provided is the same day collection service. However, they are only back to me three days later. Part of the delay was due to hotel staff’s failure to check return laundry. 2. Blackout “three” times while I was in my room resting and having dinner. No electricity during the period and hotel staff failed to notify me (which I have requested for over the phone) once the blackout was over. Do not expect any services or support from the hotel staff just like any 1 star hotels. You are pretty much on your own.