Odkryj pobyt w mieście Warnemunde

If you think this is a 5-star hotel then you've never stayed at a 5-star. Location is great, right at the beachfront. Everything else is mediocre at best. The rooms and balconies are tiny. Some of the employees were really lovely, others were obviously very annoyed by the guests. My wife was treated in a really rude way by one of the employees at the receiption, so she asked for the manager (first time ever she felt she had to do that). The explanation she got from the manager was that they they are aware of that persons behavior, but are short on staff (fachkraeftemangel) and therefore they cant afford to reprimand them. Except for the rooms (renovated), the hotel looks dated, but i guess their focus is on old people which probably like that style from back of the days of the German Democratic Republic (DDR). Overall, i felt like in an overpriced 3 star. Also, bathroom has a large peephole so you can watch from the room whatever the person inside is doing. Swimming Pool has a sewage problem and a slightly unpleasant odor.

We travelled for Easter 2022. We chose Aja Warnemünde because we had visited Aja Bad Sarow once and were satisfied. We paid a total of 1200 euros for 3 nights for 3 people with half-pension. Then the disappointment came on the first day of the trip. In the spa area we should share a bed to third, because there were not enough beds. Ground - many external visitors that were identified on the bracelets and so the beds were not enough for the hotel guests. The next disappointment came to the evening - the most beautiful tables with sea view in the restaurant were already “reserved” for the entire stay. Eating is OK, but nothing special. Tomates were of the cheapest - without taste. We wanted to go to bed tired when we realized that the bed linen was everywhere with holes. After our request next day, the bed linen was changed. But this is not possible - not for the price of EUR 1200. The hotel is located in the centre of the city centre and is located in the centre of the city centre. This should happen with us on Sunday - but it is not!! We only got toilet paper and towels according to my request, although the room should actually be sucked because the sand of the floor was already dirty. A lady then wanted to clean the room just Monday before check out - there was no coordination between reception and cleaning. If we weren't in the room, the lady would have cleaned the room twice.... before checkout and after. So overall disappointing. Concluded: The young lady at the pool bar was very nice. There were offers of osters for the children. The massage in the Niveahaus by the staff member Elizabeth was very pleasant.

We lived a double room in 4 floors, window to the south, i.e. the courtyard side. All goods and services must be carved from the street to the courtyard with pallet wagons. There is no turning possibility for trucks. We first assess the bathroom. The washing basin only holds the water when you press the stoppers with much power downwards. The shower is emailled and sawn, halts are missing. The glass door to the shower is only opened inwards. That is not possible at all. Important for the hotel assessment is crucial that there is no smoke detector in the room. I thought that since January 2024 is a duty, especially in public buildings. I never had a hotel room without smoke detector. With the continuous mattress, you had his problems, one turns, the other hops with the same. The temperature was 28.6 degrees on the day. A air conditioning, at least in the rooms on the south, I missed. The breakfast room has come into the years and is unprecedented. At 4 stars I expected a table roof, fresh flowers were there. The service staff try to be nice. In the front room is a coffee roast, at least a roasting. The fact that there are two basic coffee varieties, Arabica and Robusta, and the latter is responsible for the coffee, seemed to have been made publicly by nobody. The breakfast offer was enough, the plates were on ice. That was new for me. Personal did not see it missing, it was about the reception and the SPA area.

We were five nights here and we liked it very well. Rooms are bright, clean and modern furnished. Beds are adjustable and shower has several settings. Breakfast was very tasty and it was something for everyone, whether hearty or sweet, yoghurt musli or bread. Orange juice could be pressed itself and other juices were ready. Tea selection was very large and coffee was also available. The only small criticism point: The service force at breakfast (slim, blond, a little older) has made differences between guests. Bsp: Some people have pressed the juice to the table, others should press it themselves and so on. Therefore it exercises a point deduction. Conclude: Hotel is super and recommendable. We're happy to come back.