Odkryj pobyt w mieście Martorell

We are a pair of manual wheelchair users ”both”, we reserved for three nights the room that is supposed to be ”the most suitable”, I don't miss much to call the mosquitoes to help us out of the bathroom, but well, We could only tell the person who was responsible that it was not much expensive to do a duche at a rate 0. This would make a large group as ours a very good option in this hotel. The best of this hotel, with different staff, charming Laura, Marina, all ... This is just a shower, and we will repeat safely.

Great clean rooms surprisingly quiet Great friendly helpful staff with secure gated parking pet friendly onsite restaurant with good choice hot and cold food drinks desserts rolls burgers and salads you can grab hot food served and take up to your room on tray directly from restaurant nice modern decoration comfy beds would definately revisit

Reception staff very nice and very attentive in everything, we had a question and they resolved it in a moment. The rooms are very comfortable and cozy! The buffet breakfast was very rich and complete, we will definitely repeat our stay!!☺️☺️

I stay here from 8 - 11 May 2022. I am satisfied and impressed by all the Reception Staffs. name Mr. William, Mr. Ruben, Mr Michaelle. They are very polite and friendly and also warm welcome. Besides the rooms are clean and good air condition, the hotel has swimming pool eventhough this is 3 stars hotel. The restaurant for breakfast is good. Fresh croissant and fresh fruits etc. Bed, towels are clean. The housekeeping everyday make up room. There is a free bootle of water eventhough only 1 time but I still appreciate it I will recommend to other people to stay here. Bravo and Salute. Hope they can keep and even upgrade the services.

First of all, I want to point out that we were accommodated in the hotel by the airline that canceled our flight that day. We were told that we would get transportation to the hotel, overnight stay, breakfast, dinner, and that the hotel would provide us with a return transport for the flight next morning. Firstly, when we arrived to check in, the receptionist didn't even know we were coming. Secondly, we went to dinner at 8 pm (dinner lasts until 11 pm). Me and two colleagues waited for the first course for a full 45 minutes. And then an additional hour until the food arrived (they don't have a buffet, only a daily menu). At 21:30, the soup arrived and it was cold. Also, later there was no more soup so other guests had to order something else. Then, we got unseasoned cold, dry chicken with fries, also cold. The food looked like it was served in a student canteen. Dessert was okay. Only water is included in the price of drinks. When returning to the rooms, we asked the reception to prepare breakfast packages for three of us at 3 am, because we have a flight at 6 am. We also asked for this at check-in. At 3 in the morning during check out, we were suddenly told that there was no more seats for us on the bus they ordered to the airport and that we had to call and pay for a taxi (90 euros) ourselves. They did not care about this situation AT ALL. In addition, the breakfast package was only prepared for two colleagues, they didn't make it for the third, even though we asked for it THREE times. Very very bad experience!! And yes, the rooms are nice but they are not clean. There were ants under the bed. I do understand that we were not regular guests because we came suddenly from the airport, but that is NO WAY the reason for such bad service. In the end, a big, huge negative feedback for the receptionist who was on the night shift - she had absolutely no desire to help us in any way. Would NOT recommend.

We stayed one night here , the staff were extremely welcoming , our room , though a little dated was spacious and comfortable , clean plus a balcony with wonderful views over the valley . The use of the pool was welcoming on a warm day . The hibiscus hotel restaurant was excellent , the chef made a single portion of a dish that is normally only for 2 people . Breakfast was very fresh , fantastic coffee . The hotel was excellent value . A very pleasurable stay .