Odkryj pobyt w mieście Playa del Ingles

This hotel has a bad reputation because it hasn’t been updated and decorated in a long time - but I really don’t think it’s deserving of some of the negative reviews. The hotel is deserving of its three stars and if they renovated the “basic” rooms it could easily climb the star ladder. The photos management have posted of the pool area aren’t up to date, for example there aren’t rocks next to the pool and the island only has one bridge not two. I’m unsure when these alterations changed. We booked a basic double room, self catering. The were plenty cutleries, but only 2 mugs and plates etc. It has a coffee maker for those that drink coffee, we would have appreciated a kettle but we were fine boiling water in a pot. The rooms are in need of modernising, and if you want the modern and fresh look you should book the superior rooms as they have been revamped. There’s a sofa, chair, TV on the wall, table and chairs and small kitchen which 2 hobs and coffee machine. Some rooms have a microwave. The bathrooms have a bath with shower overhead, the water pressure was fantastic at all times of day. The bedrooms have fitted mahogany wardrobes with a dressing table, and the bed. We did notice there’s a lack of plug sockets in the bedroom. This hotel is dated in style, by that I mean I bet it was trendy in the 90s - textured wallpaper, mahogany furniture - that vibe. Everything in our room worked. The balcony is bigger than we imaged - double the width of most balconies. The over see the pool area. There is a drying rack and table and chairs too. We visited three rooms whilst there because we were first given a twin bed, and then a second because we saw cockroaches. However, we didn’t change the second time because the night staff and cleaners dealt with the cockroaches for us instead. They assured us they have an exterminator every month but sometimes there is a few around. We saw 9 in total, 7 in the room and 2 by the pool - all at night. There were plenty of roaches around the island wherever you go though, however we haven’t been bitten by mosquitoes the entire stay here. The beds are comfy but we asked for extra pillows to have 2 each. The cleaners were prompt, and rang the door bell if you were in during cleaning hours. The towels were changed everyday too. The staff at the hotel were all helpful and lovely, especially Stefan. The staff speak English, German and Spanish. The pool area is a really good layout with a bar in the middle island. There is a restaurant on the hotel grounds which hosted singers almost every night. However, as we were self catering we ate breakfast in our room / around the pool and went out for other meals. There’s a coffee machine, vending machine and cigarette machine in the lobby too. The bars and dining areas look lovely and are very clean. There lobby and entrance is decorated with a medieval theme - and everything is kept clean and comfy. A bonus was there there are two cats, a black one who guards the

We have just returned from a weeks holiday and it did not disappoint. The complex is cleaner than anywhere we have stayed before. The staff around the hotel were outstanding, so efficient and kind they really made the stay enjoyable. To be honest all of the Gran Canaria we visited, the staff everywhere were super polite, friendly and genuinely wanted to make sure you had a good stay. We were B&B, the food was quickly replenished during the morning and there was plenty of variety, fruit etc including catering for lactose intolerance/gluten free etc. The room was large, the beds comfortable, shower powerful and hot. The pool was clean and there were plenty of sunbeds and places to rest. The beach is really close and if you fancy it the walk to Maspalomas was 10 mins and the beach there fun to lie on with a lively atmosphere. If I had any grumble it would be that it was hard to find restaurants that served healthy alternatives in Playas De Ingles, especially if you don't eat a lot of burgers etc normally! That said we had amazing steak at TORO and Belle Italia and West End were nice places to eat. At the more upmarket, Morgan shopping centre in Puerto Rico we ate a fabulous lunch at the African style restaurant, can't remember the name. We bused around which was easy to work out how to do and they were on time with good a/c, Puerto de Morgan was lovely and very scenic. All in all, the weather was hot and the week flew. We really enjoyed being based at Servatur Playa Bonita.

I have stayed at the AxelBeach numerous times, but sadly the refurbishment of the rooms means this was my last time. The refurbished rooms are oppressive and dingy – all the walls have been covered in a dark, depressing wallpaper, which is only broken up by white, cold lights. The stone floors have been covered with black linoleum, which looks depressing and dirty. The refurbishment is being done as cheaply as possible, leaving the colourful kitchen tiles intact and the bathroom mostly untouched. For some bizarre reason AstroTurf has been placed on the balcony floors. They have taken what used to be cheap-ish beach hotel rooms and given them a morgue/sauna makeover. This is really frustrating as, otherwise, the place remains pleasant – the pool is still great, the staff are lovely (Kevin, the receptionist, deserves a particular shout-out) and the gym has been re-done really well. The location is super handy as well.

From the moment we received a warm welcome on arrival, we realised that our comfort and enjoyment was a priority if the staff. Our 1st floor room was spotless, with regular clean linen and towels as requested. The rooftop terrace is a bonus, with plenty beds, parasols and all day sun. The main pool, unfortunately, loses the sun from 3pm at this time of year(October). It is literally 2 minutes' walk to the beautiful promenade, along which you can walk towards Maspalomas or left towards San Augustin. The restaurant serves quality and plentiful food but there is a slight issue with labelling : a number are not labelled and not always obvious what they are. Additionally, not all cooks are aware of ingredients of certain dishes, which in our case, could have been an issue with allergies. The head chef, however, was most helpful in resolving our issues. Reception staff were particularly helpful, and I must mention Africa, who helped me daily with my Spanish grammar. We will certainly return to this hotel when we visit Gran Canaria

Great hotel in Playa d‘Ingles. Superior hotel with a stylish interior. Great and nice staff. Excellent breakfast buffet in the roof top restaurant with a stunning view. Free parking offered. A lot of restaurant and bars are located in the Yumbo Center, a few minutes by foot from the hotel. Pools are heated and there was always free sunbeds available. Rooms are big and cleaned. The hotel is well maintained.

Nice clean accommodation, great little balcony and air conditioning in the rooms. My only gripe was the food - same every day with no real variety. Also, the mini club wasn’t advertised one time since we arrived. Usually they come round shouting and asking if kids want to join in, but nothing! Mini disco only two nights out of the seven we were there and entertainment started too late for the kids to enjoy. No inside entertainment, only on the upper pool area which is very chilly at night and not somewhere to sit and relax with a drink. Nowhere near the standard of rival iberostar hotels on the canaries, but a good place to go for the weather nonetheless! Loved the area and friendly locals. Not a fan of the cockroaches patrolling the toilets and outside eating areas.

This place really hit the spot for us. The room was decent and the food was good and all the staff we encountered were super friendly. Sure some of the decor looks a bit tired but for all the the important stuff that you'd want for a good, family holiday they really get it right. We really enjoyed our weeks stay and would happily recommend the place to friends and family.

This time, I booked two five-star hotels on the island, both of which are owned by riu. Each has its own advantages and disadvantages. The desert is right next to it. The sunset is particularly beautiful, and the hotel staff are also very enthusiastic. The swimming pool is a saltwater swimming pool that feels like swimming in the sea, and the room is not bad. Mine is a pair of two single beds put together. You can also note that you need a single bed. There are a complete range of food and beverages, and you really get what you pay for. The hotel is not too big, but although the sparrow is small, it has all internal organs. The only thing is that when the wind blows near the desert, a lot of sand will be blown, but it doesn't matter if you go back to the room and take a shower. There are buses and taxis outside the hotel, the transportation is convenient, there are restaurants, bars and shops everywhere, and it is a very mature place for vacation and tourism.