Odkryj pobyt w mieście Apremont

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

The whole building was alerted three times a day. No one explained why, the room has a pungent smell, online guarantee, and the direct purchase of 200 euros in addition to the room rate. I have not received my refund after returning home. The fee is more than 1400, including breakfast. The stay is told not to include breakfast. The breakfast fee is 25 euros per person. It is recommended to be careful when booking a Ctrip foreign room. Everything is not well coordinated.

Unfortunately, a very run-down hotel, in urgent need of renovation. On the positive side, the friendly staff and the quick, uncomplicated check-in and payment process, including changing rooms, are worth mentioning. Overall, the hotel is very shabby and cleaning is neglected. In the hallways, for example, the cleaners can no longer find the corners, and the edge of the wall is also really dusty. In the room, however, there was clean linen and a clean floor, so that was OK. The overall impression, however, is: ”Well, it's OK for one night.” The hotel is in an industrial area and is surrounded by busy roads. As the air conditioning only worked very poorly (the air conditioning was running and slightly cool air came out of the vents, but the room didn't get any cooler), we slept with the window open and didn't sleep particularly well because of the traffic noise. We had to change the first room because the faucet in the bathroom was completely loose; it tipped over at the slightest touch and was practically unusable. However, as already mentioned, changing rooms was quick and uncomplicated. Parking is free and there are a few restaurants within walking distance for dinner. Breakfast costs extra (€8.50) and is quite simple, but OK. The cleanliness of the dishes and cutlery could be improved, but the selection is OK (scrambled eggs and bacon, baguette rolls, croissants, chocolate rolls, jam, coffee, juice, water - OK). At best for an overnight stay when passing through (arrive late, stay overnight, have breakfast and leave quickly). It's a shame, this is my first negative experience with B&B hotels.

CAFARD in the room since I arrived the morning, reported to the ”director” who told me ”and this evening you will find a mouse?” A director who allowed his remarks on my suit (a long kimono and a black panty) I told him that I'm already dressing as I want and that my dress is quite suitable, and that I'm not dressing as well as the dressing of the dress. Then he told me ”heat doesn't justify we're dressing any way” and then let me go to take my breakfast, noticed that he ”have seen badly”. After many questions, he didn't want to give me his name while all employees had a name, nor did he want to show me the regulation on ”appropriate” dresses to have for breakfast because ”he won't have fun to write all the rules” . I also told me that if I have nothing to do, he is busy. It is certain that reading 2 mails between 2 walks in the room is very busy as a job. I also asked the regulation on the taking the bags Individuals, since he has allowed a remark, not yet a regulation, but in his great goodness ”he said nothing to me when he could have”. In any case, even if he recognized that he had a bad sight, I had to take a few excuses from his mouth. It is a pity that this experience is done because the receptionist of the reception last night was adorable and made a good impression, so that I didn't want to disturb her or create any problem when I saw the CAFARD The room was very good.

Having stayed several times at the Auberge du Jeu de Paume we were not disappointed with our latest visit. The welcome was its usual rapid and very friendly self, and one immediately gets the feeling of being at home. The hotel is very well sited for cultural and sporting events- the Chateau is just along the road and the racecourse right opposite with easy airport and motorway access. The room was beautifully presented with a large terrace overlooking the immaculate grounds. Dinner in the gastronomic restaurant was a little under par but still good. The new chef-until recently the No2 I believe- is still to find his way and some of the flavours were confused and seemed to be added for effect rather than being helpful. The white asparagus was excellent but the lamb was disappointing, consisting of a small finger of lamb with a very thick coating of fat. Hopefully the chef will find his own way soon. However highly recommended and we will be back for sure.

Friendly and courteous staff. Facilities are practical and easy to use. Good internet connection. More effort needs to be made on first level maintenance. Ex. Shower head not adjustable. Sticky faucet. Remote control missing.

Super Hotel calme well placed Accommodation to top recommend !!