Odkryj pobyt w mieście Lille

The hotel is really well situated to explore all that Central Lille has to offer with the olde worlde cobbled stone streets that yield endless independent shops and the new Westfield shopping centre. Within walking distance of both Euro Lille and Lille Flanders railway stations and just around the corner from the Christmas market. Staff were friendly and helpful. Breakfast was busy and served on individual trays to your table along with additional items on the counter. We booked a double bedroom. Unfortunately it was not as described:- there was no in room safe and the bath/ shower combination was actually just a small shower cubicle in the small bathroom. The room was not as big as we are accustomed to with very little room around the bed. As we were there for only three nights we made the most of it and revelled instead in the beautiful city of Lille.

The location of this hotel is great. You are literally just round the corner from Le Grande Place and only about 9 minutes’ walk from the Euralille station. The place is clean and rather small. Breakfast is included in the price, which is a bonus. Breakfast is a typical continental style with ham, cheeses, pastries, eggs, etc. it was perfectly fine. Six of us stayed here in six rooms over the weekend and found it a great base from which to explore the city. It was also a reasonable price and the staff were friendly and spoke English. There were two downsides (nowhere is perfect). Firstly, the heating in my room was very erratic. When we arrived it was 1C outside and my room was cold. I turned up the electronic control to 24C but it did absolutely nothing at all. Next morning at breakfast I reported this. 10 mins later I was told it had been checked and was working perfectly. I was curious. When I got back to my room I found the heating was still not working. The room was cold and even turning the thermostat to 28C produced no warm air from the grille whatsoever (even after waiting 20 mins). I therefore turned the thermostat down to 19C and went out for the day. When I got back I could see that somebody had turned the thermostat up to 27C and the room was exceptionally warm. I turned it down to 19C. The temperature dropped, and dropped until the room was quite cold again. Nothing I did could turn that heating back on. So I gave up. The second downside? The toilet paper in the bathroom was ridiculously small. Each square being a little over the size of a postage stamp. Come on Ibis. Install some proper toilet paper like people use at home. Apart from these two downsides, I would stay here again. My colleagues, who didn’t have problems with their heating, but who also commented on the toilet paper, would agree.

It is a one-bedroom apartment (STUDIO), the couple have two children (six years old, three years old), the front desk refuses to check in, saying that the hotel regulations do not allow children to stay. I told each other: Before you make a reservation, carefully read your hotel policy, clearly saying that the children are welcome to stay, what is going on. The other party is very impatient. ”With a child, safety is a problem, in case of a fire.” After that, it is necessary to ask the manager and let us wait. Twenty minutes later, a person who claimed to be the person in charge came out and said that he can now stay. The attitude is very good, but there is no explanation or apology. The above is an objective description of the facts, for those who take the child to travel. Let's talk about the hotel again, the location is good, next to the train station and the large shopping mall, about ten minutes walk from the Charles de Gaulle Square, it is very convenient to eat around. However, the traffic around the people is very large, the personnel are very mixed, and it is necessary to pay special attention to safety. There are advantages and disadvantages for taking children to travel. Hotel health is not up to standard, cleaning is not clean, it is hard to imagine European standards. Hotel hardware facilities are also general. To the hotel ***agement who might have the chance to browse this comment, please double check your hotel policies on children before making it public. Simply saying we refuse you to check in because you have two kids with you seems very rude and inhu***e. Your staff cited the reason of SECURITY to refuse the check-in of children is very ridiculous, however, this is not the point. The point is that you should publicize it in advance, instead of annoucing ”all children are welcome”but when children come, you start to say ” no, you are not welcome”.

If you take the train to Lille, like clubbing, want to experience the old French house, the price is still high. Important attractions are nearby, there are many restaurants, and there is a large Carrefour. However, if it is self-driving, please consider again: the one-way street in Lille is much more than the double-row, and the road maintenance is better than the Shanghai before the Expo; his parking lot is a few hundred meters away. Around a large circle - it is recommended to park the car to the public parking lot of the train station, walk to his home to ask the location of the parking lot, compare the parking fee and then decide whether to move the car. Oh, if you encounter a temporary road closure, don't worry, find a roadside parking space, turn off the navigation, and study the map. I can find it, you can do it better.

I can't fault my experience of The Carlton Hotel, from the cheerful and helpful staff, to the lovely spacious room & bathroom. The breakfast room was wonderful, (complete with views of the square and Opera House), matched by the excellent choice of food. A wonderful way to start the day!

I must admit - seeing some less than stellar reviews, I came very close to canceling my reservation and going with another hotel. I am glad I did not. Honestly, I am not sure why there are complaints as if everyone is perfect. The hotel is great! Beds comfortable, showers clean, views beautiful. AC works nicely. Any time I asked for help - Ambre and Nicolas were super helpful. Whether changing my room due to proximity to the elevators, to just simple reservation help in the city - they did above and beyond. And every day greeted me with a polite smile. What else can one ask for? Meals - breakfast and dinner buffet is very nice, with wide variety of food. For those complaining, my recommendation - there is SO MANY DIFFERENT CHOICES! Do not concentrate on a few you did not like, concentrate on ones you did. After all, this is what buffets are about, right? CHOICES!. They even have Big Green Egg, and they smoke delicious meat on it, from sausages to salmon! Location - a great location, close to train station and walking distance to museums, park, old city. Room Cleaning - sometimes I would leave my ”Do Not Disturb” sign a bit longer. And they would still clean the room, and would not forget the turndown service - putting chocolate on a pillow, closing curtains. Loved it. All in all, I thoroughly enjoyed it. Thank you guys! Will definitely come back. I hope I get my 917 :)

Personnel charmant efficace réactif Gros bémol pour les cartes de notre chambre (101) qui se démagnétisaient à tout bout de champs. Mais le personnel nous les remplaçait directement sans discussion et sans jugement de notre utilisation.

A boutique hôtel. The location is excellent. Friendly staff. Rooms are OK, not great and the restaurant IMO is overrated and too provincial. But as I said, the staff is excellent, they were very accommodating and let me have a late checkout with no problem. I would love to see an upgrade of the terrace and dining area, give the chef more leeway with less chi-chi. It’s a nice place that just needs some fine tuning. Good wine list, breakfast to your room included.