Odkryj pobyt w mieście Limoges

We chose this hotel as we were picking up friends from the airport early the next morning. It was one of the few hotels in the area where the restaurant was open on a Monday evening. As it was our wedding anniversary (possibly our last as I have stage 4 cancer) we had hoped for a decent meal and a good bottle of wine. We didn't have high expectations but we had not anticipated such a terrible experience. We arrived in the restaurant and were told to wait on the terrace for a member of staff to show us to a table. We did as instructed (or at least my wife did, as I can't be out in the sun during my chemotherapy treatment). After 10 minutes or so, we were eventually seated inside. Absolutely nobody smiled, or seemed pleased to have us as customers. We ordered an aperitif and were told we must order the wine at this point too, and the waitress would come back to take our food order, which seemed a little strange to us. Almost half an hour later, the waitress returned to take our food order. It wasn't even very busy, and we were the only diners indoors at this stage. We ordered our starters and we had been looking forward to sharing a côte de boeuf for the main course. We were told that it wasn't available on this particular evening, so the waitress handed us back the menus to choose something else and we asked for a couple of minutes to reconsider. When she came back 20 minutes later, we both ordered the entrecôte. After what seemed like another long wait, a different waitress arrived at our table with the two entrecôtes! Where was our starter, we asked, but she had no idea. So we ordered again. When the hastily prepared starter arrived a few minutes later, we told them that we didn't want the same two steaks to come back to the table reheated, but it turns out that was exactly what they were planning to do as they told us that they were the last two entrecôtes. In a steak restaurant? Seriously? The only apology we received was from the junior waitress who explained that her colleague had forgotten the starter. Everyone else we complained to was utterly indifferent. We were asked to choose something else from the menu but by this time we had lost all confidence in both the waiting staff and the kitchen, so we took our bottle of wine back to our room. Thankfully we were only charged for the drinks. Here is a hotel striving to be average and utterly failing to reach that target. There is probably a good reason why all their staff appear so miserable.

Great hotel, modern and clean. Well decorated and furnished. Great shower. Excellent breakfast with good presentation and high quality food selection. Friendly and helpful staff. Very poor wifi - almost non existent.

Located across from the train station and not far from the cathedral, this was a good hotel for a stopover while traveling. The neighborhood is so-so, but the location is convenient and the hotel itself was very good. Staff were excellent. For parking, there are spots usually on the same street - paid spaces during the day then free at night. There's a spa and pool w/sauna and stream room as well - payable by the hour at the hotel. Both were very clean and nice. Pool towels provided once you go inside the pool area. Rooms were nice, it's worth paying extra for a bigger room. Breakfast was fine as well. Good wifi signal throughout the hotel. A good stay while passing through.

Nous avons appréciés l'accueil de l'hôtesse et surtout, personnellement, j'avais demandé une chambre au dernier étage, je n'avais pas reçu de réponse, mais ma demande a bien été prise en compte. Nous avons eu l'impression d'être tout seuls à l'étage (5ème) tellement c'était silencieux, chambre 522 donnant sur une petite cour très au calme. La literie nous a surpris car le matelas confortable, réagissait aux mouvements normaux de position, un surmatelas comme dans les autres hôtels du groupe corrigerait sans doute ce petit défaut. Bons oreillers, salle d'eau très propre, l'eau chaude arrive vite et très très chaude. Petit déjeuner sans grand intérêt, toujours par rapport aux autres hôtels de la chaîne. En résumé un bon hôtel bien situé.

The hotel is very well located, the comfortable and clean apartments, with careful decoration. The possibility of a very affordable parking in the city centre is appreciable. However, the autonomous arrival process, certainly practical, based on QR code, is a little troublesome. In our case, the most difficult was to find out that the request for the bed sofa (expressed at the telephone check-in, that was my mistake because hearing the person at the telephone, In this facility you can only read SMS and email and you are not used to human voice ...) had not been respected. After 6 hours of road and locks, I'm going to the adventure to find the stick, a cushion, a cushion envelop, a clutter, etc. And to prepare the famous bed sofa ... Finally, the stay lamp remained in trouble for 3 days though The hotel is located in the hotel and is located in the hotel. A beautiful establishment, therefore, but that really would deserve a little soul and human presence with a ruler worthy of this name.