Odkryj pobyt w mieście Poissy

We had 2 nights at the Sturgeon with my mother and brother. We had booked 1 double room and 1 single room. The hotel is very well placed to visit Poissy and close to the station and the RER. The rooms are spacious, quiet and very clean and we had the view of the Seine was beautiful. Breakfast was very varied and quality. The restaurant was very good and very well presented.

J'ai eu une très mauvaise expérience dans cet hotel samedi 8 juillet 2023. Jamais il ne m'est arrivé ce type de choses en Europe 17:45 : Check-in, tout se passe bien. Nous prenons possession de la chambre puis sortons. 21:00 : Après avoir dîné à l’extérieur nous rentrons à l’hôtel et nous croisons une personne qui cherche à rentrer dans l’ascenseur alors que nous en sortons, m’agresse verbalement et disparaît sans plus d’explication. Nous rentrons dans notre chambre (218) 22:45 : De l’eau commence à tomber depuis le plafond de la salle de bain. Je téléphone, personne ne répond. Je descends à la réception et je trouve deux personnes derrière le desk de la réception en train de s’invectiver dont la personne de l’ascenseur. Vu la conversation j’en déduis que la personne de l’ascenseur est employée de l’hôtel. Je fais part de mon problème au monsieur qui n’est pas surpris (visiblement le problème est récurrent) et essaye de me trouver une autre chambre. Pendant ce temps là l’autre personne monte et cherche à rentrer dans la chambre de manière très agitée alors que mon ami est encore dans la chambre. Elle prétexte un contrôle. Elle redescends et me hurle dessus (je suis à la réception) en me disant que je lui donne des ordres (ses propos n’ont aucun sens ...). 23:00 : Je remonte pour changer de chambre. Nous passons en 224 dont soit dit en passant la climatisation ne marche pas … (il a fait 35 durant la journée). Tant pis, nous n’irons pas à la réception vu l'ambiance … Le téléphone de la chambre sonne, je décroche : personne au bout du fil. Nous nous couchons. La personne revient dans notre couloir, donne de grands coups sur une porte, et hurle ! 23:30 : Nous sommes paniqués, nous appelons un taxi et attendons qu’elle quitte le couloir pour pouvoir descendre par l’escalier. 23:45 : Check out : nous remettons les cartes au monsieur à la réception et quittons l’hôtel sans y dormir. En attendant le taxi sur le trottoir nous voyons une patrouille de police débarquer. J'ai envoyé un message au service relations clients d'Accor mais attend une réponse.

I was given a smoking room on the second floor despite the non-smoking preference. The room was spartan and the furniture was worn. There was rubbish under the washbasin, the pillows smelled of sweat and the mattress was sagging. The window looked directly onto a motorway. You had the choice between ventilation or traffic noise. The service staff was friendly and tried hard (No everyone was able to speak English). On the third day we got an alternative room on the fourth floor which was ok! Breakfast was good! The breakfast room was undersized for the number of hotel guests room for 20 people, but in the period 07-08.00 o'clock there were twice as many people in the room. Not so nice after 2 years of Corona...

The room was quite grotty and old with a fusty cigarette smell even with the window open. It made my chest feel tight. The room had mosquitos in and had squashed mosquitos over the wall. In my friends room there was a blood stain on the wall. The bed linen was an off yellow colour instead of white and the pillows were old and lumpy. The floor was dirty and I didn’t want to walk on it barefoot. The toilet didn’t flush properly it filled with water but there was not enough power to take the paper away. The shower was hot and powerful however the shower head didn’t sit properly. If you used it pointing towards you it would flood the bathroom floor so you had to hold the shower head or have it pointing towards the wall. The bathroom door was wet at rotten at the bottom where this kept happening. The bath towel provided had a rip in it. I didn’t want to use the fan provided as it was full of dust. I didn’t get a good nights sleep because all I could hear were doors opening and closing and people moving about on the floor above. The soundproofing is not sufficient. Someone knocked on my door and tried to enter at 2.45am and woke me up, which I found a little scary as a woman in a room on my own. The breakfast didn’t provide any cheese like the previous ibis budget I stayed in the night before. Would not return to this hotel unfortunately. Stayed in other ibis budget chains at the same price on my trip which were excellent.

Location is excellent and quite. Hotel is OK and but a little bit outdated. The shower facility needs to be checked (leaking water). Breakfast is correct. The staff could be friendlier. Seems not motivated.

If you are searching for a place to stay just outside of Paris look no further. The attentive staff and relaxed atmosphere of a forest enclosed hotel made our excursion for the 2024 Olympics absolutely amazing. Being able to escape the hustle and bustle of the Olympics while still being within striking distance of our next venue was a blessing for my kids 10 & 12 , Mom 84 and my wife and Me. We can not wait to return. The on site restaurant had a first class wine selection in addition to a menu that shifted with market availability and quality twice over the course of our week long stint making repeat meals an easy choice. Even if you can not spend the night try and stop in for a meal you will not regret it.

Visited for a week with a  Scottish Hockey team, who were playing in a tournament nearby. Very friendly welcome from staff at reception at checking in. We had a luvly clean,  spacious double studio with a luvly view overlooking the roof with bee hives, tram line, and parking area out front of Hotel. We had to ask reception re our room not being cleaned after our first night, to be told it would be cleaned on Sunday (booked Wednesday to Wednesday) We had to ask the luvly friendly helpful Maria on reception to help us out with bin liners, toilet paper, and towels which she did with a smile, I cant understand why not done  daily. But an idea would be if not being cleaned daily, leave extras to cover this time. We and our team enjoyed breakfasts,  for us fruit juice, croissants, scrambled egg, tea/coffee, but yoghurt, cereal, fruit,  breads,  cheese was enjoyed by team mates.  A couple of long tables set up for us , as we tended to eat all together, well set up with staff replenishing etc when necessary. Our team also enjoyed a beer or two while meeting up before going out nearby,  again, nice friendly (reception ) staff serving us. Spacious seating area as at one time two teams could by meeting up all together. The luvly Spanish  maintenance man was friendly,  he was doing some work beside where we were sitting one day, so he always said hola when he saw us in passing. The location here is ideal, a supermarket next door, a 25 minute walk into the square for restaurants cafes etc, a 5 minute walk across tram line for a sushi and a pizza place, tram line outside, a very nice area, thoroughly enjoyed our stay :)  :)