Odkryj pobyt w mieście Serris

Our destination was Disneyland. There is a large shopping center near the hotel 2 minutes walk. The hotel has a free swimming pool open from 8:00 to 20:00, a mini gym, breakfast about 9 € (which I don’t recommend taking. There is practically nothing there). The rooms are spacious, not very clean, black hair and dust everywhere, no air conditioning and the window in the bedroom did not open. The pillows are very uncomfortable. There is a mini kitchen, refrigerator, microwave oven, dishes and others. Towels, shampoo, soap, shower gel, hair dryer. 8 minutes to the metro station on foot one stop to Disneyland ticket for an adult 2€ child approximately 1€.

I recently went to Disneyland Paris and as part of the Disney hotel and tickets, I booked to stay at Adagio as the website looks amazing. So brightly coloured and interesting with plenty of sunlight and friendly faces. It felt everything but. We arrived through the door to be in quite a dark open room, the glass on the doors out to the room was broken and everything just looked dark and run down. I chose this place because it was listed as 3 star and cheaper than the 2 star Disney hotel. I wish I'd chosen the Disney hotel now. The reception service was incredibly slow, it took forever to get served and the staff did not maintain any kind of queue on who to speak to next, so people kept jumping. The staff's awareness of what was happening outside of their computer screen was nil. I was in a mobility scooter and I felt invisible to staff. The counters were up high and there was no way of not looking up at the staff / being looked down on. When we finally checked in, bearing in mind time was at a premium, trying to get out the doors to the rooms was tricky. I couldn't do it without someone else and would have to walk despite pain if by myself. The doors were not automatic opening which might explain the broken glass. The 'apartments' are tiny. Some of the cupboard space you wonder why there's a door at all because it's just a waste of space. The photos on the website are taken with a wide angle lense. The bathroom is clostraphobic. There were 3 adults and 1 child in our room and we only just fit despite the website saying the the 1 bed apartments can take 4 people, 4 adults would not have worked. We went straight to the park, there was very little explanation of the shuttle services because they weren't part of the hotel. The adagio is linked to Disney but isn't a Disney hotel and boy did it show. Adagio didn't give us the tickets to get into the park as was at reception. We almost faced having to return but instead stood trying to sort it at customer experience. The website for the hotel is misleading, it says that there is a free shuttle every 15 minutes. It's once every hour there and back and it's a white bus that is marked up as 'special'. 4/5 buses the disability ramp didn't work and we'd have to carry the mobility scooter onto the platform. If you stay at this hotel and are disabled, you're probably better off getting a taxi. You have to get a taxi from Marne a la valle Europort anyway and its approx 16 euro one way. The hotel is next to a huge shopping centre but be warned that it's a trip and half to get to the supermarket from the hotel. You walk for a good 20 minutes inside the shopping centre. So being in a self catering apartment, you need time to go get food. However, if you plan to eat out then it's great as it's right next door. Sadly not a saving grace. All in all the Adagio was a massive let down.

I booked this hotel when it had all 5* reviews - and was then worried, one day before my stay, to see that several negative reviews had been left more recently. However, I needn’t have worried! I admittedly have very high standards and the hotel and staff exceeded my expectations. It’s a new hotel and the standards and cleanliness reflect that. The decor is modern and ‘urban’, exactly as shown in the photos, so there should be no surprises from previous guests on that front! The bar and restaurant looked fantastic, although we didn’t use these facilities. Rooms were equipped with everything you could need, I especially liked the water machines in the lobby for complimentary still or sparkling water. My only slight negative feedback would be that, as a Disney partner hotel, it would be nice if the shuttle service ran more frequently during the day. Even one return service per hour from 11am - 7pm would be better, but when we did use the shuttle in the morning and evening, it ran perfectly on time and was quick and comfortable. Overall I loved my stay here and thought it was brilliant value for money. I won’t hesitate in staying again for my next Disney holiday!

The hotel is relatively close to the RER station, which is convenient for returning to the hotel to rest after going to Disneyland Paris. However, the decoration and facilities of the hotel are relatively dilapidated, and it looks more like a youth dormitory or a B&B.

Excellent Hotel. It's on the RER A subway line Val d'Europe stop, it's right near the station. Nearby are a delicious bubble tea shop and a Korean restaurant. Also a big shopping mall and even an outlet mall. The rooms are clean, good size, big comfortable beds. Most hotel rooms in Paris are tiny (we know from experience). The curtains block all the light. Front desk service was polite and relatively efficient. We saw the good reviews and we were skeptical, but we really had no problems with this hotel. The price is good. But to go to the city centre by RER took us around half an hour, not very close. And the subway tickets line can be long!

Stayed here to be close to Disneyland, only 12 minute walk to the park!!! It’s the closest non-Disney hotel to the park, and very glad we chose it. The room itself was good, a little apartment with all the amenities you would need, nothing fancy but good! Bed was comfy, shower was nice. Staff friendly, easy to check in. (first time using trip.com for anything and was worried our booking was going to be non-existent as the price was so cheap compared to other websites, but it was all fine!) It’s also close to the main shopping centre in val d’europe (about a 14 minute walk). the train station in val d’europe is a little further walk, we found that walking to Marne la ville chessy train station at Disneyland was actually closer and faster to get too! All in all, would highly recommend here if you want to be very close to Disneyland, dont bother using shuttles and things, just walk!

Hotel was clean, room was very small but we were only stopping over for one night with the 2 of us so not a problem. Heater was provided. Parking was free and found a space easily. We had dinner and drinks at the hotel which were lovely and the food was locally sourced. Football table and arcade machine were a fun touch and the theming was nice too. We had breakfast but due to covid restrictions in Nov21, there was no hot food but it was still enjoyable. Only issue was in the very early morning we had trouble opening our front door due to the damp weather and (I think) the door swelled slightly. Had to lean out the window and open it from the outside with the keycard. we saw another family struggling to get their door open too. Mentioned it to reception so hopefully this has been addressed now and no longer an issue. Would stay again due to amazing price and proximity to Disney if driving.

Very close to Disneyland Paris. The room is really nice, it should be renovated recently, there is a kitchen for cooking. The room is bigger than the one in central Paris and the price is reasonable. When we were going through check-in, we were greeted by a black lady staff with a extremely bad attitude. We arrived at the hotel early and wanted to put our luggage at the hotel first. Her unwillingness to work and bad attitude really brought us an unpleasant experience. But fortunately, when we went to the hotel to get the room card at night, another black lady staff was very, very kind.