Odkryj pobyt w mieście City of Preston

I initially booked and paid for this stay back in January but due to ill health I could no longer stay. The stay was put on credit for me and less than a week ago I got in touch asking if it was possible to use the stay this weekend just gone due to a mishap with calendar clashes. With no issues or delays, it was instantly organised for myself and my partner to stay there, and our room was even upgraded a larger room which was available at short notice. I questioned late at night when I arrived where I could park due to uncertainties with signage, and was immediately advised whilst I was still in the car! We stayed in the Lime Tree room and it was beautiful! Very modern, thoroughly clean, and there were even tea, coffee, milk, bottled water and snacks available which was a great finishing touch and a saving grace for the unorganised! The bed was extremely comfortable, the bedding is great hotel quality too. We will be regularly visiting Preston for our sport as we compete in a local Strength & Performance gym, and we absolutely will be back. It’s definitely made us rethink about driving up and down the country on the day, and put us at ease after previous bad experiences. Winkley Square Residences is the place to stay if you are ever in Preston, located in a lovely area, and an even nicer place to rest your head, run by very helpful and genuinely nice people. Hats off to you guys👍🏼

Came to Preston to surprise son for his birthday. Stayed here for 1 night. 2 bookings, 2 rooms. Room 6 is with a shared bathroom. Daughter stayed in room 6. Me and husband stayed in room 2 with private bathroom. Very warm welcome. Told all info including how to work the door if shut. Room was lovely and clean. Small double bed, very soft and squishy! Bathroom contained toilet, sink, shower (didn't use shower so can't comment on jt. Breakfast was included in room price and was lovely. Choice of cereal, toast, cooked breakfast. Had the cooked breakfast which comprised of bacon, sausage, plum tomato, mushroom, beans, hash brown, fried egg and toast. Choice of tea, coffee, filter coffee, juice. Only downside was very squeaky flooring...no matter where you step, it creaks, but that's what happens when it's a proper wood floor! Carpets are lovely and thick!!!!! About 15 mins taxi ride from town! Definitely recommend this place and will stay again if staying overnight in Preston.

Really nice place to stay i was never bothered by anyone very private, bit cold in room but not a big deal for me .Close to everything in preston cant go wrong enjoyed my stay i will be staying here again

Phil's hospitality and laid back friendliness was outstanding. Great take away breakfast when I asked for it. Room comfortable clean and well presented, and great value for money. He is open to feedback on ways to improve the hotel and focused on making it a relaxed welcoming place.

I used to live next door to this hotel years ago when it was the Park Hotel, and then it was fine. I was up in Preston again so opted to stay here for old times sake. Oh dear! The hotel has obviously fallen on hard times and is in need of loads of TLC. It looks good from the outside but once inside it’s a sorry story. Scuff marks and worse all over the place and signs warning people to look out for iffy characters don’t inspire confidence. Also the annex is a rabbit warren and finding your room is a nightmare. My room (which was an upgrade) was in serious need of repair with wallpaper peeling off the walls m, strange marks and damp and scuff marks all over the place. The bathroom was okay but for some reason the shampoo dispenser had been removed. The breakfast was free but was only basic cereal, toast and juice. It wasn’t even a continental breakfast and worse still the only coffee offered was just the little packets of Nescafé available in the room. Also the breakfast was in a cold, soulless room so even eating a nice breakfast wouldn’t have been a nice experience. The one member of staff I met was pleasant enough but the owner really has to spend an awful lot of money on this once decent hotel. Either that or sell it on to someone who will. Would I stay here again? Sadly not.

Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.

We stay here quite regularly - not because the hotel is fabulous but because it's the only one in the area which has proper king sized beds available, and because the location is perfect as we are driving down the A6. They don't do weddings either which means you dont have all that noise to contend with. Hopefully now it's being rebranded this update will continue throughout the interior. The rooms are very dark and dated. There was a slight issue when we arrived as my message did not seem to have got through to say we needed a ground floor room due to mobility issues and by the time we arrived they had all been allocated and most of the lifts are currently being replaced, but the reception girls quickly got that sorted and gave us a family room with 2 double beds. The mattresses were in dire need of replacement - terribly saggy and one of them had a huge dip in the middle making them extremely uncomfortable. The duvets are horrendously heavy. There is no need to have something so heavy as you can get a good amount of heat from a much lighter weight duvet. I struggled to move under it as it weighed down so much and I have arthritis in my shoulder making it almost impossible to turn over. We did ask at reception for something lighter and were given sheets to use instead but the weather turned a bit cooler so the sheet was just too thin. I cannot imagine how the cleaning staff cope with changing the covers on these monstrosities daily when people check out. The cost of the 3 night stay for us was around £450 for room only. Extremely expensive. If we had booked B&B it would have been over £500. I do realise the spa/pool etc is probably covered in this price but perhaps a different price bracket to include or disclude the amenities might be a better idea as we were only basing ourselves there to sleep, and go out and about all day. The only other issue we had, which was of no fault of the hotel in any way, was the way some other guests had no concept of the amount of noise they make nor did they seem to care. We were wakened regularly to doors being let slam shut rather than gently closed at very early hours (there were a lot of workmen/businessmen staying) and in the room directly above us there was at least one child who sounded as if they were using the bed as a trampoline to bounce off of, onto the floor with a massive thud then run up and down the floor constantly from 6am each of the mornings.