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What a fantastic place. The best Christmas I’ve had in a long time and the food is so gorgeous and the staff so lovely and attentive we felt like we’d died and gone to heaven. When they say locally sourced food they really mean it. We will definitely do Christmas there again and have been recommending it to all our friends and family. There is nothing that Adam and his team won’t do for the guests. My husband booked clay pigeon shooting and had mobility problems with the walk to the shoot. Transport was arranged for him at no extra cost. We really felt that they wanted us to have the best time ever. I just hope it doesn’t change if it becomes more popular as some places do. They are hoping to have a hip spa installed this year which will make it perfect; as at the moment you have to go to another hotel if you want a massage.

We had a wonderful stay at the Gilpin Hotel and Lake House. We had booked a junior suite which came with its own hot tub in a little garden area. Positives - The biggest plus of the Gilpin is its staff. After three nights it felt like we had made friends with so many of the people who worked there. Firstly there's Lorraine who welcomed us at the front desk. She was a pleasure to deal with and, upon raising an issue with her, she was diligent in arranging for those issues to be addressed with the relevant staff. Also, two of the waiting staff we wanted to specifically call out are Grace and Caroline- both of them struck the perfect balance of fun and friendly mixed with the formalities you would expect of a 5* hotel. And lastly, to the spa Olivia did a great job in all of the treatments we had. Other notable mentions: Charnice and Laura. - The decor feels luxurious and very relaxing. Very suitable for the festive season. - There are two restaurants, Source and Spice. My fiancé and I are quite fussy so we mainly ate at Spice but we really enjoyed the food there. - The hotel is situated in a beautiful part of the country. I won't put it as a negative but I would say the hotel is most suited to those that can drive. It doesn't have easy access to nearby towns or walk paths unless you can drive.  - After raising said issues earlier, the staff were very proactive in remedying the situation remediating the situation with us. It was nice because rather than wait for a complaint about anything in particular you can tell they just want to show goodwill proactively. A fantastic customer service experience in that regard.  Negatives - On the aforementioned issues, I will say the front of house staff such as Lorraine did a fantastic job of listening to our comments and delegating to the appropriate team for action. I will say however, the team responsible (cleaners) for addressing said concerns did not address the issue at hand in an adequate way on first attempt. I will note the front of house team could not have been more understanding and the issue was ultimately resolved. - Inconsistent table service at times, particularly in Spice, one of the mornings we had breakfast and in the lounge area. - Due to where the Source dining room and kitchen is in relation to the lounge, it could sometimes feel like you were interrupting the service staff when you had to walk through the service area. This is a fairly minor point but just worth mentioning. Overall - We would recommend people consider the Gilpin as a holiday destination, especially if you are looking to relax. We have enjoyed it as a festive getaway. We wouldn't describe it as seamless an experience as some other 5* hotels we have been in but there is an overall sense of warmth and friendliness which is not always the case in very formal establishments, and the staff have overall been the greatest pleasure to get to know.

Nice hotel, free parking, gas station, supermarket nearby, very close to the lake area, breakfast is very good, freshly cooked English breakfast.

We first stayed overnight here in April 2024 and loved it that much we stayed again for a night this month while spending a few days on the Lake District. Nice room with a lovely balcony and comfortable bed. The staff are so helpful and friendly and the food was excellent especially the fish finger sandwich, battered onion rings, the steak and ale pie and the pork ( with a fabulous sauce and mash) and a lovely side dish. As an ale drinker there beers (all named after dogs) were excellent, especially the Shih Tzu. Very good breakfast as well. Well worth the money and well worth a third visit. Another bonus is plenty of of car parking

The Lodge, Carrus Green Golf Club, Burneside Road, Kendal, Cumbria The lodge sits next to an 18-hole golf course. Guest rooms are well-appointed with an en-suite bathroom and are cosy and comfortable. They are not big but adequate and they have good views over the rolling countryside. Guests can use the lounge bar and restaurant at the golf cub and the free wi-fi works. Reviews for location - around eight miles by car from Windemere with lots of walks and cycle routes in the area - and cleanliness are good and the lodge also has a high ranking for value for money. The bed was comfy and the lodge was really warm, thankfully, as the temperature outside was Baltic. It is only a short walk over the car park to the modern golf club where meals are available. We opted out of dinner but the menu looked good and went for breakfast. It was a feast. Two eggs, two sausages and bacon, two hash browns, mushrooms and beans, a real ,plateful. Tea was extra but we were so full we did not eat again until dinner. We felt at home here. Sadly, the weather gods did not shine on us, horizontal rain and high winds for most of our stay, but this accommodation is well-worth looking at. We walked into Kendal via path and that took around 40 minutes. Thankfully, the rain relented on the way back, and Kendal is worth a visit. It has big name brand shops as well as local stores and a market and the golf course at Carrus Green looked inviting. Guests, we understand, receive a reduction in the green fee and there is a river nearby with permits available from the local pub, The Jolly Anglers, LA9 6QS

The environment is very good! Very cost-effective! But you need to drive to get there. Suitable for self-driving guests. The breakfast is also very rich and clean.

From the moment we arrived we were made to feel special and welcomed. We had drinks in the lounge area and veranda enjoying the spectacular views. The staff were all dressed smartly, and I got the impression they all loved working there. I had booked for my wife’s birthday and had also booked a table in the Henrock restaurant inside the hotel. The food was amazing, delicious and perfectly presented and served. Each delicious course was the lead up to the most amazing dessert I have ever eaten, and it was a rhubarb based dessert, which under normal circumstances is a contradiction where desserts are concerned normally, however this was an explosion of delicious tastes and textures. Would highly recommend this hotel and restaurant and we both hope to return, sooner rather than later.

I really like the unique temperament of the hotel, which is close to the bustle and far from the hustle and bustle, and the tranquility is profound. The lady at the front desk was warm and thoughtful. Seeing that we were carrying a lot of luggage, she took the initiative to help us get it into the room, going up and down the stairs all the way, which really helped us a lot! Thank you very much🙏