Odkryj pobyt w mieście Hampton in Arden

This is the 2nd time we've stayed at The Arden as we we're visiting the NEC which is about a 15 minute walk away. The hotel represents excellent VFM and all the staff were very professional. We had a few drinks in the bar which had a lovely atmosphere and the leather sofa was really comfy after a day walking around the NEC! We then plumped for room service which arrived in good time and both meals were tasty, Cheeseburger for my husband and Gammon, Egg & Chips for myself. It was also really good that the member of staff that delivered our meals brought a card machine which meant we could pay for our dinner there and then, so upon checkout, we just had to drop our room card into the box and leave with nothing further required. We didn't use any of the spa facilities but I saw the pool and it looked very tempting! All in all, we'd definitely recommend this hotel and would stay again.

I was part of an all-female adult group who hired the whole property for the weekend via Air BnB. As we were coming from all over the country, the location was top priority and this guesthouse was in an excellent central location very close to the M42/M6. The property itself is clearly signposted and has lots of parking. It was quite hard to find a property that not only could sleep 11 adults but also had enough bathrooms which Haymills did, with every room being en-suite. Upon arrival, the first guest to arrive was greeted by the owner who was very friendly and showed her the basics, such as the key code to the front door (much easier than one person having to remember the key). The guesthouse is well decorated and has a modern feel throughout. The kitchen was very well stocked with cutlery, crockery, pans etc which is often an issue at some locations. There was also a coffee machine that we could use. The welcome basket was a nice touch including bottle of wine. Each room was different and some were quite small but fine for single sleepers. I stayed in the largest room which was very spacious. A few of my fellow guests mentioned that the plug points didn't fit with the furniture layout i.e. you couldn't use them easily and there was no mirror in our bedroom which would have been helpful. Our bathroom had a bath and large shower cubicle which was clean and we had towels/basic toiletries provided. The main issue we had was with the central heating which wasn't working. The host did respond quickly after being called and came to investigate. He had to concede defeat and called a plumber. Fortunately, the hot water was still working and it wasn't particularly cold for the time of year. The host did bring round several electric heaters which were enough for most, but not all, bedrooms. He did bring round a couple more the following day. Despite a visit from the plumber on the second day, the heating was not fixed during our stay. It didn't ruin it but it did mean we had to layer up and move heaters around to make sure everyone's room was warm enough. The lounge was pleasant and nicely furnished. It had a large TV which we didn't use. The large lounge doors/windows had blinds but no curtains (there was a curtain rail) so not sure if this is on the 'to do' list but curtains would have made for a warmer room (and look nicer too). The lounge door was a bit strange in that it had no handle/mechanism so was held closed by a door stop meaning that every time someone left the room, someone in the room had to push the door closed; again, a minor thing but it had a bit of an 'unfinished' feel to it. The house itself is located near the village of Hampton-in-Arden, a very attractive village. We went to the White Lion Inn on the Saturday night for a meal which was delicious. There is a train track running along the back of the property but it didn't cause any issues re noise, nor did the A452 which is a dual carriageway but surprisingly quie

The nicest part of the hotel is the bar. Other than that I see no reason to stay here. The check-in desks are informal islands, the size of a dinner table where they check two guests in at the same time. So you are shoulder to shoulder with another guest and trying to make out your portion of two simultaneous conversations. When I got to my room, it was warm and stinky. I tried turning on the ventilation system, but it would not work. Called reception, they said they’d send somebody up to look at it. I waited over half an hour, nobody showed, so I called reception again. No answer. Over the next 15 minutes I tried a few more times, still no answer. So I figured I’d go downstairs to see what’s going on. The three reception clerks were just standing there chatting amongst themselves, no guests waiting. I guess they couldn’t be bothered to answer the phone. Anyway, now that I was at reception and explained the situation again, they gave me another room. That room had some really old, worn furniture and was actually a bit smaller than my original room. My punishment for requesting a decent room I guess. We had booked two rooms and the other room was very cold throughout the stay, with the air conditioner running hard all the time. Changing the settings on the thermostat has no effect. Breakfast was mediocre in offering. For a big room, there was only one coffee machine working. The queue was about 20 people deep at one point. Some of the warm food on the buffet was clearly not being warmed and had cooled to room temp, which is probably a food safety issue. We had requested a late checkout, were told 2pm, but keycards stopped working at 1pm. If you are looking to stay here because you want to be next to the shopping mall, be sure to check out the mall’s website first, it is quite small, and does not offer women’s apparel. There is also not much else to do in the area. I feel that this hotel is very expensive for what it has to offer. The rooms are worn out and uncomfortable and the staff that can’t be bothered to put in the slightest effort to make things right. They are probably just as frustrated working in this place as the guests are that stay here.

Hotel location is good, but no Novotel is close to the airport. Novotel is walking at the door of the airport glass door for a minute. This hotel is to take the airport light rail for three minutes, then get off the train for ten minutes to walk through the exhibition hall. The exhibition hall is about five minutes walk. Remember that the hotel entrance is at the pizza shop. After entering the door, the elevator is on the second floor. It is the lobby, don't go wrong or circle. The breakfast is very suitable for the Chinese stomach, and the variety is very rich. I live here because I want to participate in the cake show every November. The picture is that it is convenient to go to the exhibition hall without going too far, otherwise the mobile phone is tired. Actually, it is also very tired, stop and go all the way. The hotel is actually a Shanghai-like Heshenghui, a big shopping mall. The hotel reception is in the corner of the second floor of the shopping mall. The guest room is inside the corner building built outside the main building. I feel that the floor of the guest room is built instead of cement, but the quality is very good. . There are not many stores in the mall, the British consumption is not high in the country, and there is a little bit of Colombia in the north. It feels high consumption. There are very few other shops. There is a coffee shop costa in the mall. You can buy a sandwich clerk to help you heat up. The huge sandwich is delicious. There is a specialty store in the Swiss Lotus chocolate, and it is more cost-effective to sell chocolate. Finally, the check-out of this hotel is not to check the room, the room card can go directly to the front desk.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.