Odkryj pobyt w mieście Harthill with Woodall

The room /bed great, Other guests the problem, family 5 arrived 12 midnight, back & forth BANGING CAR DOORS each time, then 3.15am their car alarm goes off, night staff phoned her and her reply ”its always doing that” My suggestion you have LARGE notice outside and in rooms (as they doo at airports) Please close you doors silently as others are sleeping 24 hours -- some travelers sleep in late so it applies in day light hours too. Receptionist Katie was very helpful re where we could have breakfast and about voucher, which we bought, good value

The environment can also

I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager. Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly. Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷

We had the most beautiful wedding here on the 28th March 2022. I would highly recommend this venue to any future brides, the day was absolutely perfect from start to finish! Me and my maid of honour checked into the hotel the evening before and all the staff were so helpful, helping us carry things down the reception room and answering the every question I had - there were a lot! We ordered room service the evening before and it arrived hot and fast and was of an excellent quality. I feel it was very reasonably priced for the quality and I was shocked that the portion sizes were so good. I stayed in the Tang both the night before the wedding and the night of the wedding, the room is so beautifully decorated and luxurious. The bed was so comfy I had the best nights sleep - even the night before the wedding which I was surprised at! The morning of the wedding staff checked on me which was very much appreciated to see if there was anything I needed. Special thanks to the receptionists who were absolutely lovely throughout our stay! The wedding ran so smoothly, Charlie who co-ordinated our day was honestly amazing and she always made sure I had everything I needed - including a drink in my hand at all times 😂 Everyone made sure every aspect of the day was taken care of and nothing was too much trouble! The food was absolutely incredible too. The ham hock terrine was of an excellent standard, I didn’t have the braised beef but everyone said it was absolutely incredible and they had never tasted anything like it. I didn’t have the opportunity to eat the buffet but all my guests loved it! We also had the cake of cheese which was a real showpiece - so beautifully presented. Overall, our day was incredible. I’m so glad I chose Aston Hall as our wedding venue and I really wish I could do it all over again!

We had an overnight stay at this hotel. The location is just minutes from the M1. The staff were friendly and helpful. Yes we experienced problems with the key cards but resolved without fuss. Room was clean and beds very comfortable. We didn't experience any noise. There was plenty of tea/coffee and toiletries in the room. The breakfast had plenty of variety and good quality. Car parking just outside. A very good stay at a reasonable price. Can also recommend the Harvester next door. We had a very good meal and the staff were lovely.

Clean but bed was uncomfortable. Ok if your passing through but not one for a family stay

We stayed for one night Sat 11th Feb after purchasing the Valentine's package with tasting menu. Lovely bar and atmosphere, staff were great and on the ball and there was actually music on which made it an enjoyable atmosphere, as many hotel bars seem to lack music and atmosphere. We enjoyed our 5 course tasting menu and the man who brought out each course was very knowledgeable with the product/ingredients used and the process it went through to get to plate as in cured and seasoned and cooked etc. Room was a good size, comfy bed and quiet which was great. Would stay again.

the rooms were clean and spacious. they were a wide range of tea, coffee and biscuits in the from with good working amenities. the check in process was quick and easy i was helped by izzy who went through everything with me and made sure i knew everything i needed to. I went down for breakfast i. the morning and was served by nathan who was really welcoming and helpful. the breakfast, who i was told was cooked by chrissy, was delicous.