Odkryj pobyt w mieście Mapleton

I am glad I used mainly Clubcard vouchers to pay for this otherwise I would have been very disappointed & gutted to have spent that much money, the hotel was just average. The rooms are actually in external ‘cabins’ very basic, pillows were the hardest I’ve ever slept on & so was the mattress. The whole place felt very old fashioned & a bit run down, not the quaint country pub way like we had hoped. No atmosphere at all. The evening meal was very expensive for the quality £16 for scampi & chips, this was the equivalent of what we pay locally for a quality meal cooked from scratch. Breakfast was not great, Aldi versions for most condiments & nothing seemed particularly fresh, mainly out of packets, not nice fresh croissants & not quality. We stayed at Alton Towers the next night & the difference was like night & day, it was the same price had I not used the vouchers.

The hotel is in a lovely location with several walks available straight from the door. We dined in the bar area rather than the restaurant each evening of our four night stay, and the food and choice were excellent. We would definitely stay there again if we were to revisit the area. Having said that, we have only given it four stars for the following reasons. When I booked on the hotel website I opted to pay more for a room that promised either a view of Thorpe Cloud or a view of the ‘beautiful’ garden. We were actually given a room with a view of sheep on a nearby fellside, which was ok but not what we were led to expect. The room was a decent size with a nice bathroom. Sadly there was no hot water on the first day due we were told to a boiler malfunction. Over the following three days the water never got warmer than lukewarm. No further explanation or apology were offered, even when we paid the bill. Perhaps they could have offered a slight reduction on the bill, or a free drink with our meal, just some small gesture to acknowledge the inconvenience.

Bit of a mixed-bag this one. I stayed in the twin room for 2 nights. The room oddly looks as though it’s been lifted and deposited direct from a Premier Inn (but smaller). It’s dark due to the use of dark purple and dark wood on almost everything. The bathroom is fresh and contemporary though. There’s a generous selection of teas and coffee plus biscuits. One of the reasons I chose the Fountains tearoom and B&B was because of the tearoom downstairs. I arrived, after a long tiring journey, at 3.30pm thinking I was just in time to grab a snack in the tearoom, however Iike a lot of visitors if you read the comments dating back years, I was told by a very offhand older member of staff the kitchen was closed. It closes at 3pm, so all the info and literature stating that tearoom hours are 9am to 4pm are misleading to say the least. (The owner later stated that ‘our staff have families to go home to’). When I asked I was also told that breakfast was from 9am, even though this staff member was now fully aware I was a guest, and I mentioned I needed to be somewhere by 10am the next morning. So the next morningI hung around to 9am and dashed down to breakfast to find other guests already eating breakfast, a (different) member of staff said guests were served from 8.30am! I complained by text to the owner who responded very quickly saying she’d look into it. The owner could not be faulted for responding to queries/complaints - the evening before I’d rung her asking how the heating worked as it was cold and she came out straight away to check the thermostat in the hall. The breakfast was prompt, hot and very tasty. Other negative points: The mattress had springs starting to poke up, the pillows were thin and lumpy (they’re cheap enough to buy for goodness’ sake). The thinnish duvet (no sheets apart from the fitted one on the mattress) only just covered the bed, so wouldn’t be great for larger visitors. I personally will not be staying again.