Odkryj pobyt w mieście Pembroke Dock

Clean and tidy.

Called at the Helm Pembroke Dock for a meal and could not have been more surprised by tye quality of the food. Booked a table for four on an all you can eat buffet Chinese and food was really tasty with loads of different choices and piping hot. Staff were very helpful and friendly, good atmosphere and well worth the money. Full choice of deserts and as much as you want, children friendly and plenty of choice for them as well.

Christmas Day lunch was beautiful. Just want to say thank you for a lovely Christmas Day meal. The food was outstanding, more than any one person could ever eat. Quality of food high and served by attentive staff. Ambiance just right, cosy and warm. Tables set out at good distance, background music so you could talk and hear each other throughout. The cheese and fruit etc after meal was a lovely touch only wish I could eat more. Hoping you provide the same opportunity to enjoy next Christmas, as a family of x6 we would love to come back again for 2024. Thank you all staff and owners for your hard work. As an NHS worker and visiting today after my Christmas Eve night shift I know the sacrifices staff give to serve and personally want to say thank you for making my Christmas day that much easier not having to cook, we all thoroughly enjoyed our time and meal xxxxxx keep up the good work xxxxx

The rooms were quiet, clean and spacious. The garden around the building was lush and green with some early fallen leaves. The service & the staff were both excellent. Dinner at the restaurant was wonderful; the menu included locally sourced food. The portions were generous. The soups and the seafood we ordered were delicious. We will definitely return if we visit the area again. We highly recommend it. You will have a great experience here 👍!

Having stayed at Lamphey Hall Hotel a few years ago when the previous owners had it, we decided to spend a night there. When we arrived, we found our way to reception to pick up the key. The area looked dark and smelt musty. My partner had been sent an email confirming our stay and a photo of the room we were having. We got to our room which was quite small but it looked ok. It was nothing like the one we were meant to have had. Some of the lights didn’t work and the bathroom could have done with a good clean! There was black mouldy bits on the tile grouting that came off when we showered. We had food in their “bistro” that night. It was more like a greasy cafe! The chip fat was clearly old as it had a strong taste to it. The gammon was nice but the salad garnish was hardly there!! The waitress spent most of the time chatting to her mate who was sat a couple of tables away from us. The decor was black and dark blue. Not very enticing! As it has been taken over by new people, the decor has been changed. Everywhere looks cheap and tacky. To be honest, the whole place looks very run down. It was sad to see it in this state. We paid extra for breakfast which didn’t look appetising at all. There was a help yourself to cereal etc section which was mostly all covered with cling film apart from the one thing that should have been. I fancied yoghurt but since it was just sitting there unchilled and uncovered in a large bowl I gave it a miss. We ordered toast which came out cold and dry. It had obviously been made hours earlier. The waitress was dressed in a tracksuit and kept wiping her nose on the collar of her jacket! All in all, it was a very disappointing stay. Felt sad as it used to be a beautiful place to stay with character and always a warm welcome from the previous owner. Now it’s lost everything it used to have and is run by kids who haven’t got a clue! What a shame!

We have stayed here a number off times and will continue to do so. The issue we had this time were some of the other guests. We did notice groups of scruffy people in the lounge area in the evenings but that was fine. No impact on us. What did impact us though was that we chose the 4th floor because we asked to be away from noise. As some of our scruffy guests were our neighbours and did not understand the concept of how to close a door without it slamming shut, it was not peaceful. There were also loud conversations in the corridor between the same guests. Moreover we noticed that there were laundry bags all around the reception was not a good image. It made it feel like a hostel. One more minor point, hate those coffee machines! Your staff were great as always.