Odkryj pobyt w mieście Petersfield

I took my mother and daughter for an early evening meal and felt very disappointed with the outing. I booked a table for seven and we arrived just before. We were shown to our table given menus and asked about drinks. I specifically asked for a drink without ice, as I cannot tolerate ice cold drinks due to a medical condition. When it arrived, not only was it a much larger drink pint rather than half I had ordered, but it had ice in it. I asked for it to be changed and it was taken away and the ice removed, but the drink was not changed. We ordered meals and I had looked previously and was really looking forward to the poached salmon. However the waitress came back after five minutes to tell me that they had run out of salmon, so I ordered the same meal as my guests. We then waited over forty minutes for it to arrive. The restaurant did not appear busy, and there were several empty tables so I was quite surprised. The table was approached by another waitress who asked if everything was ok, when I expressed my displeasure at the wait, she went to find out how much longer, returning to say it was being plated up. We waited a further ten minutes for it to arrive. The vegetables were cool, but the meat was nice. We were asked if we wanted to order desert, and my daughter asked for the lemon curd bread and butter pudding which was advertised outside and on the board. Again unavailable. So we decided to call it quits and leave. Such a shame, a little forethought and attention to the details taken down could have made this a much better experience. Spoilt my opinion of the dining ay this venue, so none of us will return.

I arrived late (2315 hours) although within their check in windows, but they had the room keeps ready for me in the room, so I was able to get straight in without any fuss. Brilliant service - thanks.