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just returned form two night at Cley Hall Hotel. Excellent in every respect. Large comfortable bed, walk-in shower, great breakfast, room and bedding extra clean. Very friendly and helpful staff. Could not have asked for more. Parking was easy, even when they had a wedding on that Saturday night

Booking was all internet based and trouble free with a follow-up call from their reception on our day of arrival, where we were able to request and be granted a free room upgrade. On our arrival the receptionist was friendly and helpful and our room was clean and tidy apart from a couple of discarded pillow cases thrown on a vacant chair. Our first floor balcony overlooked the well maintained golf course and our bed was comfortable though remained unmade the following morning, despite our room being cleaned. We should have reported this oversight to the reception but didn’t. The meals we had in the cafè/restaurant were nothing spectacular, infact in most cases they were disappointing. We were able to obtain a 10% reduction on their prices due to us being guests at the hotel, but when we tried to take advantage of another offer which was advertised in our room (a free pint of beer when ordering a burger) we were told that that particular promotion was no longer active, despite it being in our room clearly saying it was! All in all a good place to stay, the room was large and spacious, the bath and shower worked well and the grounds were well maintained. The only things that let it down were our unmade bed, discarded pillow cases and not accepting advertised offers. So only 8 out of 10