Odkryj pobyt w mieście Waltham Forest

I travel every week on business and have stayed in many many different hotels, both independent and chain Most Holiday Inns are better than they used to be a few years ago in my opinion. But definitely worth noting the staff at this one are particularly helpful. One in particular - Idris. Is the most helpful and friendly person I’ve met in a long time. Nothing is too much trouble and he goes beyond the call of duty to make your stay enjoyable

We always stay at the Lion & Key when we visit London and have been fortunate enough to stay here again in October, December, and also January for my husbands 80th birthday. This really is the ”Savoy” of the small hotels in London and we always know without fail, we will have the most perfect stay. All the staff genuinely care about their guests having the best experience and you cannot fault the care and attention to detail that this hotel takes to ensure an excellent customer experience. They have a great team of which we would like to thank Giorgio, Kanti and Stephania for making all our visits a home away from home. The rooms and also public areas in the hotel are kept pristinely clean and are bright and cheerful. I love the attention to detail this hotel has even with the smallest thing. i.e. the shower cap in the bathroom also has a small hairband in the box ,which is excellent if you have long hair and can’t find your own! The beds are also extremely comfortable and we both always have an excellent night sleep. We love the open kitchen where you can see all the food being freshly prepared and cooked to order. They are very generous with their breakfast time which doesn’t end until 12 o’clock lunchtime. The choice and range that they offer in their restaurant, regardless of breakfast or main meals throughout the day would accommodate even the most fussiest eaters, which I am, but even I am extremely spoilt for choice as the breakfast menu is so comprehensive. The quality of the ingredients used in the restaurant is first class and so is the time and care in presentation which also reflects the pride that they take. We can honestly say that the breakfast’s we have at the L&K are the most tastiest, freshest, consistently perfect breakfast’s we have ever had and far exceed the quality that we have experienced over the years in 4 & 5 star hotels. To be honest, we often wonder how they continuously provide such care and attention to detail for the customer, even more so since Covid as many many hotels and restaurants seem to still use this as an excuse for a less than perfect service or menu range. We must’ve had over 100 of breakfasts since we have been coming here in 2018 and the eggs are always perfectly cooked with a lovely orange yolk, regardless of whether it’s a normal full English breakfast, or my husbands favorite the Egg Royale. We very rarely eat sausages or bacon at home, but the quality and taste of the ones here are amazing, so we always, always enjoy our breakfast which set us up for exploring all day. The transport links to this hotel are excellent as well. There are four buses that go past the hotel to Leyton underground, one of which is running 24 hours and they seem to come by every few minutes. Stratford is only four stops from Leyton so excellent connections for overground, DLR, O2 etc. Liverpool Street is the next stop along for even more connections so the location we find is a great asset to wherever we

A typical GB single-family house in 1906, with convenient parking, a restaurant on the first floor, and flowers blooming at the door

Liked · The room and bathroom was clean. The owner was initially friendly - I asked about check out time, she said not to worry - whenever I was ready, which was a lovely response. Parking was easy. The bathroom was well presented. Disliked · The shower was scalding - when I told the owner she said 'many people' had complained, but the fault was with me (and the previous people) because we didn't use the dial. I did use the dial and it was scalding. Given that many people have complained, clearly the issue is the shower and not 'many people'. She later said this was 2 people. The owner was hostile at my complaint, which really is not unreasonable. The room is shabby (see pictures). The curtains don't fit, aren't hung properly (see pictures). The furniture is sp**** and shabby (see pictures). Windows frame appears to have melted. Holes in the curtains (see pictures). The bed is squeaky as soon as it is touched. The owner, when I complained about the shower, said she isn't a 5 star hotel, she is a 0 star hotel. This really isn't good enough. The basics I expect is a bed which doesn't squeak and a shower which is usable.