Aside from all the great things they offer and fulfill, the gardens, the peaceful atmosphere and the cozy facilities, this time I have a happy anecdote to share. My daughter (3) left a very special doll in the room. After getting back home and searching everywhere we realized the doll had stayed in the hotel. I called a week after and they offered to keep her safe indeterminately as long as I called every couple of months to express I still needed her. After 2 months I asked if they could have shipped to me (of course, me paying for the expenses), and they coordinated the shipment, followed up and long story short, the doll is safe at home, intact and very relaxed after staying 2 months in the hotel.
The Posada El Antaño is an ideal spot for travelers wanting to discover the city. The Posada El Antaño offers a pleasant stay in Antigua Guatemala for those traveling for business or leisure. La Aurora International Airport is the closest major transportation option, approximately 41km away. La Aurora International Airport is the closest option for those who prefer to fly, approximately 41km away. There's plenty to do nearby, with Antigua Ancient City, Antigua, Guatemala Cathedral and Museo de Arte Colonial all within a short distance. After a long day of sightseeing, guests can retire to the comfort of the hotel.
With a stay at Ojala in Antigua Guatemala (Historic Center), you'll be within a 15-minute walk of Casa Santo Domingo Museum and El Reposo Spa. This bed & breakfast is 0.2 mi (0.3 km) from Santa Catalina Arch and 0.2 mi (0.3 km) from Antiguo Colegio de la Compañía de Jesús.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Ojala. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 8 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Excellent
Oceny: 2
4.5/5
Cena od
454 zł
za noc
Sprawdź dostępność
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When you stay at Hotel Soleil La Antigua in Antigua Guatemala, you'll be in the historical district, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This family-friendly hotel is 0.4 mi (0.6 km) from Monumento a Landívar and 0.4 mi (0.7 km) from Cementerio General.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a sauna. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite to eat at Las Chimeneas, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 180 guestrooms, featuring fireplaces and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
When you stay at Hotel Boutique Los Pasos & Spa in Antigua Guatemala, you'll be in the historical district, within a 15-minute walk of Central Park and Casa Santo Domingo Museum. This luxury hotel is 0.1 mi (0.1 km) from Iglesia de la Escuela de Cristo and 0.2 mi (0.3 km) from Church of San Francisco.
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Entre Campanas, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
A stay at Posada Doña Luisa places you in the heart of Antigua Guatemala, just a 4-minute walk from Central Park and within a 5-minute drive of Casa Santo Domingo Museum. This family-friendly guesthouse is 0.1 mi (0.1 km) from Centro de Formación de la Cooperación Española and 0.1 mi (0.2 km) from El Reposo Spa.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This Colonial guesthouse also features concierge services, babysitting (surcharge), and a hair salon. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's room service.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
I've visited Casa Santo Domingo a few times for events, but this was my first time staying. It's a lovely, dramatic hotel. Fixtures and decore of the rooms is a bit dated, but the hotel is built around a historic experience. Morning and afternoon coffee and morning sweetbread was excellent. Pool is lovely and there is a really nice green space for kids to run around. Returned in the evening to light jazz playing on the TV and the room straightened, which was a nice touch. Unfortunately did not have the chance to visit the restaurant, but the Guatemalan food buffet has a great reputation. The underground parking (free) is a great benefit.
With a stay at Hotel Cacique Real, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This hotel is 0.2 mi (0.4 km) from Cementerio General and 0.2 mi (0.4 km) from San Lazaro General Cemetery.
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a picnic area.
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 18 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and portable fans.
With a stay at Hotel Las Farolas, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This hotel is 0.1 mi (0.1 km) from San Jose el Viejo Ruins and 0.3 mi (0.5 km) from El Fotografo Gallery.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, wedding services, and a picnic area.
Enjoy Regional cuisine at Restaurante Las Farolas, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Antigua Guatemala? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Stay in one of 32 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
We stayed there for 2 nights and had the amazing chance of being upgraded to a suite for one night at no extra cost. Amazing comfort, warm shower, devoted employees, clean rooms. Well equiped kitchen.
Oceny: 33
3.4/5
Cena od
212 zł
za noc
Sprawdź dostępność
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Obudź się na pyszne śniadanie w: Antigua Guatemala
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When you stay at Villa Bokeh - Relais & Chateaux in Antigua Guatemala, you'll be in the historical district, a 4-minute drive from Central Park and 5 minutes from Casa Santo Domingo Museum. This spa hotel is 1.1 mi (1.8 km) from San Lazaro General Cemetery and 1.2 mi (2 km) from Monumento a Landívar.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Bókeh 3.1, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 15 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
A stay at Pensativo House Hotel places you in the heart of Antigua Guatemala, within a 15-minute walk of Central Park and Casa Santo Domingo Museum. This luxury hotel is 0.2 mi (0.3 km) from San Jose el Viejo Ruins and 0.3 mi (0.4 km) from Museo del Hermano Pedro.
Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Antigua Guatemala? This hotel has 1851 square feet (172 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
With a stay at Casa Faustina Boutique Hotel in Antigua Guatemala, you'll be within a 15-minute walk of Casa Santo Domingo Museum and Cerro de La Cruz. This spa hotel is 0.6 mi (0.9 km) from Las Capuchinas Convent and 0.7 mi (1.1 km) from La Merced Church.
Pamper yourself with a visit to the spa, which offers massages and facials. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services.
At Casa Faustina Boutique Hotel, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
With a stay at Las Cruces Boutique Hotel, you'll be centrally located in Antigua Guatemala, steps from Central Park and 6 minutes by foot from Casa Santo Domingo Museum. This hotel is 0.1 mi (0.2 km) from Museo del Libro Antiguo and 0.1 mi (0.2 km) from Palacio del Ayuntamiento.
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
With a stay at Mestizo Antigua, you'll be centrally located in Antigua Guatemala, steps from Central Park and 12 minutes by foot from Casa Santo Domingo Museum. This spa hotel is 0.2 mi (0.3 km) from Centro de Formación de la Cooperación Española and 0.2 mi (0.4 km) from Monumento a Landívar.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and shopping on site.
You can enjoy a meal at the restaurant serving the guests of Mestizo Antigua, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Stay in one of 6 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include portable fans and blackout drapes/curtains, and housekeeping is provided daily.
A stay at San Rafael Hotel places you in the heart of Antigua Guatemala, within a 5-minute walk of La Merced Church and Central Park. This boutique hotel is 0.2 mi (0.4 km) from Antigua Guatemala Cathedral and 0.3 mi (0.5 km) from Choco Museum.
Treat yourself with massages and facials. Additional features at this Colonial hotel include complimentary wireless internet access and a communal living room.
Take advantage of the hotel's 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Treat yourself to a stay in one of the 7 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary bottled water.
With a stay at Villa Las Mil Flores, you'll be centrally located in Antigua Guatemala, steps from Central Park and 7 minutes by foot from Casa Santo Domingo Museum. This hotel is 0.1 mi (0.2 km) from Choco Museum and 0.3 mi (0.4 km) from Museo del Libro Antiguo.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and tour/ticket assistance.
At Villa Las Mil Flores, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 4 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, as well as phones with free local calls.
With a stay at Hotel Posada del Angel, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This hotel is 0.2 mi (0.3 km) from San Jose el Viejo Ruins and 0.3 mi (0.5 km) from Museo del Hermano Pedro.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 45 km.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include limo/town car service, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Stay in one of 7 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
With a stay at Hotel La Catedral, you'll be centrally located in Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral. This hotel is 0.1 mi (0.1 km) from Antigua Guatemala Colonial Art Museum and 0.4 mi (0.6 km) from Santa Catalina Arch.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Guests can catch a ride on the shuttle (surcharge), which operates within 40.00 km.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 9 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
With a stay at Hotel Casa Antigua, you'll be centrally located in Antigua Guatemala, steps from Central Park and Santa Catalina Arch. This family-friendly hotel is 0.3 mi (0.5 km) from Antigua Guatemala Cathedral and 0.4 mi (0.6 km) from Nim Po't Traditional Textiles Center.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This Colonial hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 1 kilometers.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 22 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
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3.9/5
80 ocena
Cena za noc od:581 zł
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4.5/5
Excellent
JJoseph MMy booking was an accident, and it was a most fortunate one. Seeking an escape from the virus and cold ravaged northeastern shore of the Americas I fled to the warm heart of the world; nestled in a valley among the towering and sometimes fiery volcanoes. When I visit Antigua I like to try out the many small boutique hotels in the city, but I believe I have found a new favorite. I chose Casa Bella based on its location, close to the central square and all the sites, but also in the up and coming southeast side of town. I made my booking on Expedia, but when I reached out to the hotel to schedule an airport transfer I found out that the availability had been made available via a technical glitch. The management had been using the COVID closure to do a full renovation of the space, and weren’t quite expecting to welcome guests quite yet. But after a call with the very cool owner who let me know what status was, I decided to give it a try. What I got was a first class stay. The redesign was a very cool, modern, reinterpretation of the Antigua baroque style. The room was outfitted with the most comfortable bed and bedding I have slept on in Antigua, and the bathroom was kitted out with fluffy towels and modern fittings, great water pressure and hot water both in the shower and soaking tub. It was also the first place I have stayed in town that had enough/easily accessible power points available to charge your devices and camera. It might seem like a small thing, but that is a rarity in Antigua. The amenities included daily bottled water, quality soaps/shampoo, a tasty breakfast, top notch coffee, and blazing fast, rock solid wi-fi. As we were still Prisoners of COVID the Casa Bella gets full marks for their attention to protocol and high standard of cleanliness. The staff were simply super. Amazingly helpful and friendly. All in it was a top notch stay, there was a little construction dust as the public spaces received their polish and finishing touches, but that, like everything else, was well managed and didn’t detract from my stay. I look forward to a return visit to enjoy the complete experience. On a tangential note. If you need a COVID test to return home, there is clinic around the block by the name of Laboratorio Juan Pablo II where you can walk up and make an appointment for your test. The hotel really is in a great location.
Stepping into Hotel Posada de Don Rodrigo was like taking a journey back to the early days of the Spanish colonial city in Guatemala. The doors, ceilings, courtyard, floors, and decor capture that time to make staying at the hotel like living in a museum. The hotel is lovingly restored and maintained. My favorite room was the restaurant with a spectacular intricate carved wood ceiling painted green and other colors. There's a wonderful old fountain on one wall. In the mornings and evenings, a band plays Spanish music. At night, dancers in costumes perform as well. The room, performers and excellent food and drinks make a visit to the restaurant a don't miss event. When we came back to Antigua a second time before our flight out, we decided to go back to the restaurant for dinner again because we loved it so much. We especially enjoyed the beef tenderloin and sangria. The courtyard is lush and green, with a series of colorful paintings set on easels capturing various sites, and flora and fauna of Guatemala. Flowering plants and the chirping of birds add to the ambiance making for a romantic and charming setting. The rooms line the courtyard with eclectic sitting areas with furniture consistent with the colonial era. There are large pottery urns sprinkled throughout providing water for drinking. The contrast between the hectic street right outside of the hotel, smack in the middle of all of the action, and the serene open hallways and courtyard is striking. We were a bit disappointed our room was very small with just a standard double bed. My husband is 6 foot 6 and it was snug. The only window was a hinged opening in the heavy dark wood antique door out to the courtyard. There was no safe in the room which concerned us because we didn't want to carry all of our cash with us. We ended up hiding money in the room. I suspect we didn't need to work so hard to hide it because when we left money out to tip the people who made up our room, they didn't take it. This happened in other hotels in Guatemala as well. There's security at the front door and the staff members were all warm, friendly, eager to assist, and competent. We didn't expect air-conditioning, and there wasn't any. During the day, the room did get a bit warm and stuffy, but by evening, it cooled off enough to be comfortable. Despite the hotel's age, it was spotless and well-maintained. We ended up staying in three different hotels in Antigua during our trip. This one was my favorite, despite the small room, because the attention to every detail was so thorough. It is an unforgettable place and among the highlights of our trip.
GGuest UserBeautiful hotel with well-amenated bedrooms. The common spaces are clean and the garden is beautiful The hotel offers restaurant and bar There is shampoo and soap in the shower it's top A space with transat, hamacs and seats is arranged around the pool to ensure your best afternoon chill au bord de l'eau
GGuest UserSecond time I stayed and I had the same room. Once again I had wonderful experience. This property is a short walk (15-20 minutes) from central, it’s very spacious, clean, kitchen is well equipped and very quiet. I loved it and can only recommend it.
Little advice, contact the property before your arrival as it is a self service and so you will need codes to get in the house and your room. I didn’t have an internet connection but luckily there was a lady inside who let me in and showed everything.
GGuest UserPerfectly located, their staff is super helpful and always ready to answer any questions and solve any 'problems' the guest might have. They follow up with your needs to make sure that you had a good experience not only when you were at their premises but while you were out. The Hotel presents a typical eclectic decoration that combines modern installations with colonial hardware. The gardens and courtyards are manicured and maintained. The variety of plants and flowers complements the outdoor furniture located in the resting areas. These halls, mezzanines, and terraces all have electrical outlets where you can rest while you check your mail on your phone or tablet.
Our family loved this hotel! The staff were so friendly and accommodating. The shuttle service was easy to set up to and from the airport. I have read reviews about the beds being too hard- we actually prefer a firmer mattress and found them to be perfect! The hotel was SO clean!! It is in an extremely convenient location to Central Park and restaurants and coffee shops. The hotel felt super safe. The gate is kept closed most of the time with a button to buzz. The front desk is always staffed. We were dropped off late after attending a wedding and staff immediately opened the gate for us. The entire grounds are decorated so nice. The pool is a nice addition! I feel I do need to mention that yes, the bar next door unfortunately adds noise at no fault of the hotel but for our family, we were tired from travels and explorations, so we had no trouble falling asleep! Ask for a second story room if possible. The view from the balcony outside room 10 was breathtaking!! Perfect view of the volcano! The little ice cream shoppe next to the hotel was really good, too! I fell in love with Antigua City and hope to visit again! I would definitely choose this hotel again!! Thank you for a wonderful stay!!
GGuest UserI was thoroughly impressed with my recent experience !!!The staff were exceptional - friendly, helpful, and went above and beyond to ensure my needs were met. Their customer service skills are top-notch!
To top it off, the prices were very reasonable and affordable. I felt like I got great value for my money.
We tried to stayed with this hostel having booked a private room 3 days before we were supposed to stay with them. They checked our card having taking a deposit before refunding it the same day and then send an email confirming our reservation. The day of check-in we were on an 8 hour transfer shuttle from our previous destination where at 6:30pm they charged our card again for the full price of the room. This was a travel card that we DON'T keep money for security reasons and only top up when we need it. No where on their website or reservation does it say they are going to charge the card, let alone before contacting us. After attempting to charge the card and it declining they contacted me saying ”Your card was rejected by our system, so it's invalid reservation”. I replied to them saying we were 30 minutes away from them and we can pay upon our arrival. Their response 20 minutes later was ”Sorry your reservation was cancelled since your card was rejected by our system, and someone else booked” HOW UNHELPFUL. Having been sat on a bus for 8 hours, 30 minutes from checkin they had cancelled our reservation despite us telling them we were on the way and had given it away to someone else. When we went to speak to them about it, they were unapologetic and unsympathetic to us not having a place to stay on Saturday night not looking to resolve our issue due to their actions. Imagine in different circumstances we may have been arriving late via plane and not been able to get in contact with them at all and they'd cancelled our reservation and left us stranded late at night in a foreign city. I would not book with them as at that point what's the point of making a reservation if they don't adhere to it!
HHesaiThe place is completely great, the staff very kind, the location was strategic, everything is very close. The toilets and bedsheets are clean
I was completely satisfied with their service.
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