Odkryj pobyt w mieście Baska Voda

The hotel is fabulous, love the decoration of rooms and general areas.the staff from reception ,bar ,waitress,cooks and house keeping are really friendly,they are all very welcoming.The breakfast is superb and evening dinner is first class .we were on bed and breakfast but eaten in hotel restaurants on a few nights which was really good. The spa area is good but has a few issues which I am not pleased about which needs addressing,why being here they had 30% off spa but was not advertised,we only found out when we went to pay for a massage,when my wife paid for her predicure she was charged full price ,I complain about this to spa staff but it only apply to massages not anything else but I was told by one spa lady it was for everything then another it’s only on a Monday. So be careful the 30% is only massages but then I got court out ,I had a massage for one hour the they charge me the half hour rate twice €40 x 2 =€80 but other massages were €70 for an hour but were similar in treatments so if you are booking one hour go for €70 treatments ,so they made an extra €10 .oh yes you don’t get receipt for cash , but credit card you do.it looks like it’s going elsewhere. Now my other issue is Jacuzzi ,indoor pool area ,all the tiles are coming off in bottom and making the bottom sharp ,this is dangerous and should be closed someone is going to have a accident so be aware. The resort area is wonderful,the walks around bay and all restaurants. You must so the Waterfall trip ,it’s fabulous, book with hotel not Tui,it’s cheaper. Just one other thing that could be improved, a welcome drink would be nice on arrival after a long travel to get here but nothing .this is the first place in all my travels this has happened ,I was in Croatia last year and 5 years ago and we got drinks in both hotels but not here ,it just would be nice as a welcome to our hotel .very poor otherwise hotel first class.

Super location for the beach, restaurants & central to town. We had 2 large rooms with a balcony, very comfortable beds, big bathroom with bath & shower, nice toiletries. Our sons’ room looked out over Biokovo, good air con temperature, however with ours being sea view we had full sun, too hot to sit out on the balcony & the room never fell below 27c - we did tell reception but they just advised to keep curtains closed. Great selection of breakfast items - last few days both hot drinks machines were broken but the staff had coffee & small jugs of hot water, so not a major problem - plenty of juices/water on offer. Pool opens at 8am but people still waiting to put towels down from 7am when breakfasting - quite comical! With being so close to the sea, we found that people were putting towels etc on pool loungers then nipping down to the sea - not fair for others wanting to use the outdoor pool - we went to the indoor pool which was often deserted & by 4pm we were sometimes lucky to get 2 loungers outside - outdoor pool closes at 6pm & the staff were keen to stack the loungers by 6.30pm. Indoor pool open til 8pm - you have to pay extra for the sauna. Kettle in room but the coffee/tea sachets were never replenished - get them at breakfast - no milk or coffee whitener - the staff wanted to charge us €1.50 for half a cup of milk so we could make a drink in the room. Check your mini bar & tell reception if all items are not there on arrival - we took photos, as they tried to charge us at check out. You can’t keep your own things in the room fridge so we just made sure we didn’t have anything in when they cleaned the room (only needed towels changing once) as there were 6 towels.

This hotel is really lovely! We have a sea view room with a large balcony that has 2 sun beds and a table and 2 chairs. The views are stunning and the sunsets incredible! The room is on the small side but perfect for us with everything we need. Tea and coffee making facilities along with a fridge in the room. Free safe. Lots of facilities for children including soft play, table football, craft room, table tennis and more. We haven’t ventured to the pool area as we are more than happy with our large balcony. We have both had massages at the spa which were amazing. So much to see and do and living exploring the area. The promenade areas are really great with lots of pavement cafes to have a pit stop. A walk to the harbour takes about 5 minutes and we can spend a few hours just watching the boats coming in and out. Overall a very relaxing stay and would highly recommend,