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The hotel is cool but sorry there is a mistake. The name of the hotel should be ARRAYANA TRAWAS HOTEL & RESORT, not the BUG HOTEL AYYANA. The address is also wrong. I have been confused but after clicking the navigation from trip.com it is pointed to ARRAYANA TRAWAS HOTEL & RESORT, Trip.com It turned out to cooperate with tiket.com because my booking data came in at tiket.com information from the hotel reception, please improve the hotel data on the web

We had visit this hotel on peak season. We had to wait for almost 3 hours after check in to get our room. The receptionist looked restless and in a hurry. I booked room with breakfast but the receptionist said that it wasnt included breakfast. The day after, we decided to check out earlier because i need to take my parents to get some meals. But before we c/o the receptionist called us to had some bfast at the restaurant. I already make sure for 3 times about the bfast but they still give me same answer. Why it changed 30 mnts before we leave ?? The facility in this hotel is pitty and some place need renovation. Hope the hotel do some improvement.

Implementing health protocol, such as body temperature check for the guest, provide hand sanitizing & hand washing facilities at some spots, all employees are wearing mask & faceshield. There is a seal sticker on the room door, to mark that the room is not entered by anyone after being cleaned & sanitized. Comfort room, clean facilities, friendly & helpful staffs, nice surrounding view. And it is only around 100 meters from Putuk truno waterfall entrance. Thank you Royal Senyiur.

Talking about staying in Tretes, Inna Tretes hotel could be the option. 🌺 Location Not so far from Pasar Tretes, but not located in crowded area. Be careful with the sign to get into this hotel because the location little bit hard for manouver. 🌺 Check in process I stayed on Sunday-Monday when not so many guest visit. Check in process was smooth. 🌺 Room This is an old hotel because this hotel was built 40 years ago. First, I was worried if the room condition would feel like ”old”. But after browsing, I knew that Deluxe Room was renovated and has new face. So, I booked this room and I was so happy because the interior was new and have connecting door. Room was completed by LED TV, refrigerator, sofa, coffee/tea maker, hanger, phone, and slipper. 🌺 Bathroom Bathroom was clean with new interior also. The bathroom is so spacious and completed by shower with hot water (4 am-10 am and 4 pm-10 pm). Bathroom amenities : soap, shampoo, tooth brush+paste, and shower cap. 🌺 Facilities Swimming pool, playground and restaurant. Don't forget to take a picture in Little Kyoto, a new designated area with Japanese exterior. 🌺 Staff They are very friendly and helpful, especially the security. 🌺 Tips Choose deluxe room for modern ambience

Cons: Needs some renovation both exterior and interior. Floor not clean enough, feels dusty so I had to wear my sandals everywhere. Only provide one toothbrush and one pair of slip on. The parking area was very steep too. But on the other hand, Pros: good location because near the food center, and in walking distance to Kakek Bodo Waterfall. Breakfast was okay, many choices. Big pool. Very kind staffs, easy check in/out.