Odkryj pobyt w mieście Urbino

Location in the truest sense of the word “top” – uphill and just below the fortress. In the middle of the historical city and only steps away from pretty much all the sights and places you want to visit. The view from the room picture-book pretty, the room itself spacious and nicely furnished. All the personnel - without an exception - professional, very friendly and always helpful – and the owner Giulio Lonzi repeatedly went over and above the call of duty. He gave helpful advice on parking - literally impossible inside the city walls, but with a weekly “minipass” for the multi-storey car park reasonably priced and so convenient. He even called us, when he thought we were a bit late in arriving, to check if we were ok, then directed us to the right ticket office and arranged for a taxi to pick us up (even though you can get a short-term permit to take your car to the hotel and back to drop your luggage, you really don’t want to tackle those steep narrow streets, believe me). When my wife sprained her ankle while on a day trip, he directed us to the nearest emergency room and picked us up later himself, when we were stranded without a taxi in sight and her totally incapable of more than hopping on one leg. He helped me to drag/carry her up the last few metres from his car to the hotel and up to the room and … believe it or not, he managed to conjure up a pair of crutches for her before we had even started to wonder if and where we could get some. He then provided us with addresses of restaurants that would deliver meals to the hotel. The man repeatedly solved our problems, before we even realized we had one. He finally spent ages to find a wonderful restaurant for my birthday dinner – on a Sunday in October at the nearby Adriatic coast when the season there had practically ended and most restaurants were closed … To put it in a nutshell – staying in the Raffaello is like staying with a friend … a good friend! Thank you Giulio! We’ll be back!

We spent the weekend of August the 18th we bought a very good package that included the spa and massage. breakfast and dinner, my wife was very pleased with massage therapist lady. Monday the 21st at check-out i realized that i was. Charged for the small water bottles that the housekeeping stuck in room refrigerator. 2 euro each one. We thought were free. and the waitress. at dinner also charged my room by mistake. Check your final bill at check out, otherwise takes long time to have the money back to your account. like it happened to me. The rooms were spacious and spotless, and crisp bed sheets. The breakfast buffet was good, with a good variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. the restaurant menu is small but covers appetizer. And main course, some items like the steak have a few euros as extra copayment and for the dessert there is a better choice of pastry on breakfast buffets. the hotel is far from the village. but if you don't have a car the city bus services are very good.

We booked a four-fold (two adults and two children 2 and 9 years old) for one night, for the Holy Tartufo, the staff, all, very kind, Spritz taken at 22:30 super, the stunning room, say little FAVOLOSE, In the new area of the hotel, super clean room and with every comfort, very well sleeped. Breakfast with a rich buffet and a wide choice between salad and sweet. We will surely come back. Thank you for your good experience.

The property is located in the heart of the historic center of Urbino, in a historic building, on the second floor served by a lift. The room I was given is really beautiful, very large with a frescoed ceiling. The bed comfortable enough. I appreciated the cleanliness of the rooms, essential in times of Covid. Breakfast, included in the price, is in the pastry shop next to the entrance door. It has outdoor tables in a very pretty square. Very kind owners. The only advice that I allow myself to give to the owner is to review the noise of the air conditioner, essential in summer if you want to keep the windows closed so as not to hear the noises coming from the street and to also close the back of the shower (new like all sanitary ware) to prevent water from escaping.