Odkryj pobyt w mieście Osaka

The room was very clean and tidy, the bed was very comfortable, and I had a good sleep during my three-night stay. The location of the hotel is very good. It only takes a few minutes to reach Shinsaibashi Station, which is very convenient. The breakfast is very rich, and every food is exquisite and delicious. There is even ice cream, which is a surprise! The service attitude at the front desk was very good, with high English proficiency. They also helped to make phone calls to make reservations for fruit picking activities. Although we were unable to make an appointment in the end, we sincerely thank you for your help.

I booked this hotel because of the location and mainly because of their funky statue in the front entrance. I was able to check in my room before the check in time which was great. They offered a lot of freebies which I love, but you do have to be back at hotel by a certain time to take advantage of their offerings. They provide free bike rentals, but it was hard to use it since the streets are a bit busy and a lot of things are walkable already. They also provide free pocket wifi to use during your stay. They also have free cup noodles, sake, beer and ice cream every night. I believe it starts at 5-9pm. They have event night to, something for the kids to do and they have kimono night as well do you can save on kimono rentals. I like how they have a scale so you can weigh your luggages. Unlike most hotel rooms where it’s more of a square or rectangle space, I kinda of think the shape of my room reminds me of the letter M. It’s definitely a workable space and is big enough to lay out 2 middle size luggages. the bathroom was a bit small and I’m 5’2. If you’re 6 ft, I think you’ll struggle to stand up in the bathtub because I felt my head wasn’t far from the ceiling. They are an ecofriendly hotel. I stayed for about 3 nights and they cleaned my room once. They do offer water and towels every night. I did notice one strand of hair at the corner of the bed, which wasn’t mine since I didn’t even use the bed yet. Other than that, the room was overall clean. They had 2 windows in my room so I was able to get fresh air. They have a very old air purifier in the room as well. I like how they have a lot of hooks so you can hang your clothes to air dry. They also have this string you can extend in your bathroom so you can hang clothes to dry there as well. The bed wasn’t overly soft nor hard and the rooms were quite. The staff didn’t greet us as much, but they were helpful if you need help or ask them questions. before you leave make sure you give them a post on IG, you’ll get s prize doing it.

I enjoy staying at Moxy chains (even though I only stayed in one prior to this) because of its modern but funky atmosphere and rooms. The room itself is as expected from a Moxy. Compact, but still bigger than most Japanese business hotels. As a platinum, I did not get upgraded. I had to ask upon check-in and was told there was only 1 available on the 3rd floor. Granted I requested for a higher floor... I would rather not get upgraded and stay on the original floor given to me, which was the 8th. I also asked to be away from the elevator, but was placed in the room right in front of the elevator. To be honest, I find it hard to believe no others rooms were available.. I only stayed for one night and it was on Thursday night. Luckily, I didn’t hear any sounds. Either the walls were that good, or barely anyone was staying on my floor. I’m going to go with the latter one. The only complaint I have with the room was the tin garbage can provided. I get the “go green” thing going on, but I didn’t feel comfortable throwing garbage anywhere without a bag because of stains or liquid leakage. I ended up using my own plastic bag. It would make more sense to save the plastic on the slippers no? But that goes for most hotels, not just this one. No robes, but pajamas are available on the first floor. The restaurant/bar: If I would rate this alone, it would be a solid 5. Just look at the prices. That itself is already fair enough but this was under a hotel. I actually found it hard to believe they were offering such low prices! And the taste... amazing. The burger I ordered was very juicy and whatever sauce they used added more flavor to it. The nachos were handmade (?) and the portions were all fair. However, why the 3 stars? Out of the 7 staff members I’ve interacted with, only 3 of them spoke fluent English. The lady who checked me in (very sweet, short brown hair,) the manager (?,) and a foreigner who took my order at the bar (who spoke like a Japanese.) Two others literally ran away from me to get someone to speak to me, while 2 others said very basic words. Pretty sure they couldn’t understand what I was saying. Ironically, the owner (?) of this place, is a foreigner himself. I passed by the gym and noticed a guy talking in the phone. He was the same guy that’s on their Instagram so I’m assuming that he’s the owner. I get this is Japan, but Moxy is under Marriott, which is an international brand. Definitely caught me by surprise when I had to use my elementary Japanese to get my point across. Another thing is the location. This is not Shin-Umeda. It’s clearly Fukushima which is what they’re marketing it on their IG. So very misleading. Problem is that the closest subway station is over 15 minutes away! Yes there’s a JR but the metro is what most people would take, to go to tourist spots. So I would say this hotel is targeting the Japanese business audience instead. If you are taking the metro, Nishi-Umeda would be the closest station. Lastly, t

아마 오사카에 와도 다시는 이 호텔에 올 일은 없을거고 주변에 누가 간다고 해도 추천을 하지는 못 할 것 같다. 위치도, 서비스도, 객실도 어느 하나 좋은 것이 없다. When I checked in it was 8pm, and my room was not assigned, and okay I understood that situation. But when I signed in, the staff show me the room rate about 95,000 JPY. As I remember I reserved the room as 56,000 JPY. So, I checked the Marriott App, but it was changed to 94,xxxx JPY. I cannot understand why. Anyway I found my confirmation email and showed it to the staff. Unless I checked the confirmation I should have paid double. Finally, I got a room on the 5th floor, and the room… it was really disappointing. No view… it was faced another building’s wall. So, I called the reception twice, but nobody picked up the phone. I came down to the reception and asked to change my room to the higher floor or to the better view. The male staff said it was fully booked and no king bed room on the day. Okay, I can understand because it was already 8pm. So I asked him to change the room next day then. But he said it is fully booked again so no more better rooms because the better rooms are for the elite members. I don’t understand what he said because I’ve worked at Marriott hotels at the front desk more than 10 years and never said to guest that ways and I don’t think even he really tried to find a room for me. I saw the OPERA screen when he checked it and I knew he didn’t check the availability. He just pretended to check it. If this hotel is like what he said, I don’t know how many elite members come here, non Marriott elite members should’t come to this hotel during weekend because they will have rooms on the low floor without any view. I didn’t ask one more room, I just asked to change my room. So, it doesn’t matter if the rooms are fully occupied or not.

The hotel is located just right beside the Shin Osaka station. Walk towards the central exit and you will see the north exit which is where the McDonalds is. The hotel is right beside that particular exit. Room is pretty big with Marriott standard of housekeeping. However the staff at the reception aren’t too friendly especially when enquiries are made at night. No express train rides to Kansai airport unlike from Umeda/Namba, so we paid $30SGD per pax extra to head to the airport. Great stay nevertheless. Thanks!

I booked a King room as a Marriott gold elite member. I checked the app the day before check in and noted I was upgraded to a superior room. Unfortunately on the day of check in I was downgraded back to the standard room. While this was very disappointing this is more a problem with Marriott’s system and not the hotel so I won’t fault the location for this. Check in was easy and staff spoke English. Status was unfortunately not acknowledged. The room was nice with a soft bed that suits western visitors more than most Japanese hotels. As you might note from the official pictures the room has an interesting layout where the sink is integrated into the room facing towards the bed. Perhaps because of this layout the room feels bigger than the typical business hotels you find in Japan. There is a restaurant as well as laundry service and coin washers and dryers which was appreciated for my extended stay. There is also a FamilyMart down the street however you’re in Osaka I’d recommend just eating at the many great places in Dotombori. Namba station and Dotombori are walking distance from the hotel. I would gladly recommend this hotel for anyone sightseeing in the area or southern Osaka. The price is excellent and while it may be marginally more than some of the local business hotels the product is worth it.

The lobby of the hotel is grand and upscale, the rooms are clean, the breakfast is delicious, and the staff's service attitude is very good. You can see the sunrise and sunset in the view room, which is a hotel worth staying in Osaka.

This hotel was amazing, but only stay here if you're comfortable having to commute around 40 mins (and multiple subway transfers) to most of the tourist attractions/spots in the city. We loved having the option of just staying in the spacious room and watching the hustle and bustle of the port, or making the trek out to the city. One hidden gem nearby is the ATC Hall, which has a number of good restaurants/cafes in a mall that seems like it would offer less. This mega hotel, basically a resort, has a little bit of everything and even though it's decor is clearly from the early 90's, it doesn't feel dated at all (except for the TVs). I wish the outdoor pool was open, but we only had an option for the indoor pool, which uses a reservation system. All in all, I'd recommend this hotel because of the view and the location, despite it being far from everything in Osaka.

Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

The view was magnificent great.. the room is quiet and clean. Accessibility to the hotel is great. Right above a shopping mall and also surrounded with malls and eateries. The only unpleasant experience was that I was told to go grab my own taxi from the taxi stand with all my 4 luggages and still need to deal with language challenge with the driver.. I think the concerige could do a better job in arranging the transportation since it's a five star hotel.