Odkryj pobyt w mieście Cabecera Municipal San Agustin de Las Juntas

So we have been traveling throughout Oaxaca for two weeks. Our last night is by far our best. This hotel is close to the airport, it clean, it’s spacious, it’s cheap and best of all its comfortable. That goes along way when you are on the road for weeks. The shower, the bed, the staff..., it’s perfect.

Spacious rooms, great service and restaurant. Clean premises. Hot water was plentiful in the shower and water bottles in the room everyday when they clean. Nice pool, but not heated. Only issue was wifi which dropped a lot. The front desk restarted the router but the problem remained for the 3 days I was there. For the price, this is a solid choice. Right in front of the the bus stop.

The room I was given was not the one I had booked. The sheets were worn out, with holes and stains; you could feel the springs of the bed and I got bitten by bed bugs! (these same bugs also made holes in my wooden alejibres!) It was abnormally hot in the room and I had to negotiate at midnight for more than 40 minutes to get a simple fan. (I live in Vietnam, so I am used to the heat) I slept only a few hours with the window open from which everyone going to their room could see me in my bed. A bar on the same street had extremely loud music, and this well after the 10pm announced by the receptionist. The night receptionist and the manager of the establishment openly made fun of me with a permanent smirk (maybe because of my accent? and because I was a single woman?) and explained to me that at this price, it was all I could have, that I was the only dissatisfied customer and remained inflexible in changing my room or offering me help. I was openly told that I was an ”annoying” customer and that if I was not happy, I could leave immediately (without a refund). I had to contact Booking customer service who was very helpful to me in finally having access to another room on the ground floor and with less basic comfort. (the manager did not answer their calls even though he was in front of me, ... proving his great courage and legitimacy of what he was doing) The rooms are not worth the price, the bedbugs made my life hell and above all the manager behaved very badly with me - being rude and mocking. I lived 2 years in Mexico, this type of behavior is very far from that of the vast majority of hoteliers. This establishment is to be avoided ... and this hotel does not deserve your money. I deeply regret having booked here and ruined my nights. The room counts with zero comfort, has PULGAS, sleeves and shoulders ... Tremendous heat, zero privacy. And if you talk to the manager, you are making fun of you. It was a very unfortunate experience. This hotel is not worth the price, because it favors a place where you can treat your client well and it doesn't cost you anything that has heat. I felt very bad and without the help of Booking, I lost my dinner because it was in the form that I was wearing but I felt safe for nothing. Please don't go there - the room have bed bugs... the room is so hot and they don't offer fan. If you ask help at the reception, they blaim you and will laugh... They have been very rude and without the Booking client service support, I would leave loosing my money because I was feeling so bad and unsafe in this place.