Odkryj pobyt w mieście San Juan Teotihuacan de Arista

Very nice service!! You even took me to the restaurant in the evening and then picked up. Thank you!!

The good: If you're planning to visit the pyramids and want to get to the highway fast, this is a good location. Room for improvement: Food is alright, rooms are very outdated but functional. We stayed in a suite of sorts, the layout was weird and the furniture a bit old and worn out. Bed felt hard, not really comfy. The cleaning service do a good job though. The bad: I do not recommend getting the ”private dinner” as it consist of the staff setting up a table inside your room (which seems weird as they have gardens and other open spaces for that), then a couple of waiters give you the whole three-course meal just like ordering room service and then they leave. Nothing special at all. They did not offer any alcoholic beverages, but we were told we could bring our own bottle (which they charge an extra if you ask them to open it). My wife and I had to eat the same apetizer, main dish and dessert, since we usually like to order different things to try more of the menu, this was a weird restriction. Food was good but not remarkable. Staff provides the basic service without being friendly. When we asked more information about other things to do they didn't provide any info (I found more info from the guard at the parking entrance), the SPA was closed due to COVID restrictions which is entirely understandable, but when we asked about other locations to get a massage they didn't know any (and the attitude showed that they didn't care even to look it up for us afterwards). There was a pool but we didn't use it. The garden looked pretty. Parking is exposed in the front, so I suggest do not leave anything in your car.

Lovely little hotel within a 10 minute walk of 2 gates into Teotihuacan. Our double room with private bathroom was clean and bright with great view of the pyramids. The staff were attentive, helpful and especially patient with our beginner's level of Spanish! We were offered a heater upon arrival in case we felt the room was cold at night. Breakfast was delicious. Would definitely stay here again.