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A very low greeting, I think by the owner, from the far, while I was calling at the reception, madam?? , I went to this gentleman, because I had no sense to go back to call. When I said we booked a room for the ash. night, he walked out to the reception without saying anything to me, looked what was in the computer, roamed in papers and then I got the key of our room. He asked if we wanted a breakfast, but we had already booked it. The question of whether we could eat in the restaurant was not very enthusiastic but ok... then. After taking our bag out of the car, he came to tell us where we could find the room. Room, very evening, hard mattress with many bulls in it, dust, muff and a lot of spinrag. At breakfast, it is not even possible to order a cappuccino, even not with additional payment. I would like to compliment the lady in the morning who served behind the bali, friendly, clean and hospitality, that we had missed all weekend. And I understand that it may be difficult in the horeca, but you ask a fair price, for the quality you offer, then a great dose of friendship and hospitality would make a lot of good for me.

Wij hebben een uitstekend verblijf gehad in dit hotel. Wij hadden een normale kamer geboekt maar tot onze verbazing mochten we verblijven in de junior suite welke voorzien was van alle gemakken. Vanuit hotel liep je zowat de markt op wat erg gezellig was met de barretjes en restaurants. Ontbijt in hotel was ook prima. Het is inderdaad wat gehorig maar dat is echt enige puntje van kritiek.

This hotel service is very garbage. When I stayed at the hotel, I asked what time for breakfast. We booked at nine o'clock. At nine o'clock, we went to the restaurant and said that the front desk reported us at eight o'clock. We had to add quilts in the European winter room. They said they didn't provide it. We logged in to their website to persuade them to have this service. They just gave the quilt. After taking a shower in the morning, I couldn't find the hair dryer. The front desk asked me to go to the front desk to pick it up. ***Speechless. When I check out, I have to pay the room fee (I have already paid online for the booking on Trip.com, I need to pay 4.7 Euro City Fee). I contacted Trip.com customer service Xiao Qin enthusiastically responded to the hotel in 25 minutes, and the result was that the service fee was still overcharged when the city fee was charged. 5.3 Euro (Actually paid online), feedback Ctrip customer service Xiao Qin after Ctrip quickly arranged a refund. This hotel obviously does not reach the four-star level of DoubleTree by Hilton, the service is a bit discriminating against Chinese, I will not choose to stay. This is the worst stay experience I have ever had.

Location is great, closed to the soccer stadium. With 2 big supermarkets nearby. The room is not so clean, and the shampoo/ body wash is empty. But they have a bulk bed and 2 single beds. It’s prefect fit to my family.

My wife and I are both late 70's and not as mobile as we once were. On arriving at the hotel there were 30+steps to go up to reception, no signs re alternative. Someone who was visiting the spa showed us another route, which meant walking over 50 mtrs away from the steps, through a door onto a sloping floor to a lift which took us up to the floor for reception, then another trek back to check in. There was no mention of this problem before we arrived. The hotel itself was great, very clean, superb food, friendly staff, the tripped spoiled by this one thing.

Very, very dated and negligible hotel. It is necessary to reconstruction/remove, painting, decoration, just everything is to replace: stairs, rooms, furniture, floors, cottages need to be replaced, .....just really everything! The hotel is all overlooked, probably no maintenance has been done in the last 20 years.Had the small room booked, but this was not yet 15m2, including the bathroom 22m2. ( when we reported this we received as a reaction: ”But you booked the small room!”) That's right, but so small that you can hardly move in with 2 people! A bed of 1.40 broad, which we found out when we booked. Then the room was a small window, with a rough cottage, and one night box, with a small dressing box, between the wall and the bed. I had to be bid under the sharp roofbar through to my side of bed, foot for foot, there was no more place. You couldn't lose your bag yet. Clean towels, one of which with a hole in it! Very heavily, especially the lift made a little sound. The bed was in order further. No really hospitality, but more compulsory approach by the staff, with a made smile. No 66 promised broadcasts on TV, one would look at it, but that was not done. A disgusting, unpleasant, unpleasant breakfast room with waste and very old furniture and not even clean here and there. Breakfast was in order. In short, never ever located in such an old ”pouch”. Price/quality is not in proportion. For €115,- per night p.p., including breakfast, they can deliver more quality.

Voor een t****aagse wielerwedstrijd hier met het team een overnachting geboekt. Vooraf eea afgesproken met de meedenkende manager/eigenaresse wat betreft de avond maaltijd. Bij aankomst vriendelijk ontvangen en zijn we in de watten gelegd met de tortilla wraps. Zeer uitgebreid gegeten met vele extra’s en toetje ijs/slagroom en verse vruchten. De volgende morgen een dito ontbijt. Kortom voortreffelijk. Jaco van der Eijk ploegleider van MRDH/Westland