Odkryj pobyt w mieście San Fernando

I'll be writing quite long review for this. My apologies for whomever will be reading this. We stayed in Hamanda hotel over the weekends and we've chosen to book for their Deluxe room which is more spacious than the classic room (which I presume their standard room) -During arrival and finding the hotel (thanks to waze app) we're quite unsure if where's the entrance of Hamanda. Its located beside the Souq restaurant or rather inside the Souq restaurant. I believe this should be indicated on the reservation confirmation as well to avoid confusion. -I did message them on Instagram but I understand that responses might be delayed. Tried reaching out through phone, but it keeps on ringing then that's the time we decided to go inside. -We're immediately assisted once we log in on the log book (not what I expect) I thought they have some front desk or something but we we are assisted by the staff to go inside within the resto vicinity. -Check in was breeze. We were led inside our room and inform about the breakfast and a bit of the house rules. -Breakfast- a bit small for its serving size. my suggestion is they can probably ask first too the guest if they opt for a non pork variant. -Design of the room- I can't complain as well as the pool area. Good use of eco friendly materials and resources. -Aircon inside room 6 is not cooling properly. Kindly check this. -shower- it seems that no hot water is available -NESPRESSO Machine- so cool for you to include but we tried making it and coffee lacks some milk (if you can provide it would be great but otherwise, good job!) -amenities- two toothbrush kits are provided but only one small soap. Make sure to improve this also. -Price- I might say for the design it was okay but for the service it seems that its not reasonable but I believe this would be improved! :) Lastly, I'm missing the hospitality and warmth in service. Hope this could be improved as well! Thank you and hoping to get back and see improvements!

Said that we have inclusive breakfast but when we came there we are excluded on the breakfast... kind of disappointing you should've communicated with each other in terms of our bookings.

the service is excellent and accommodating. The facilities is very clean. I will be back for the next time for another stay in this hotel. Highly recommended

Room is clean, location is good 👍 near church, near McDonald's, puregold and too many restaurant near the hotel. Transportation is very easy. My only problem the room is not sounds proof i can hear somebody talking at the nxt door, i even heard them move the chair. I stayed for two nights but i did not avail their breakfast because breakfast start at 7am and i need to go to school at 7am, they should move it 6am for somebody need to work early or go to school.. But i the same recommend it because its clean, bed and pillow are so soft very comfortable to lay down..

What a perfect place for staycation. The cleanliness and amenity of the entire hotel was Verygood. Very accommodating staffs from arrival to our departure. We feel very welcome. The hotel staffs were very attentive to our needs. Not much amenities but the place was very relaxing. The ambience not so good. Their food was so nice and delicious. We will visit again soon.

Its worth for the price you paid. A very business friendly hotel where you need to be at the office the whole day and needed a good night sleep after. Its clean. Has toiletries. Staff wer friendly. Almost all food chains available nearby, the hotel serves tapsi breakfast which was a plus. Food deliveries like foodpanda and grab is also available. All in all it was smooth and peaceful. You cannot rate it as a 5star hotel since you did not pay high for it. Worth the price.

We had a pleasant stay at this hotel. The only problem that we had at first was when we were about to check-in, they placed us in a twin-bed room whereas I booked a double-bed room. The receptionist that time insisted that a double-bed room is just the same with a twin-bed room. I showed him the type of bed and room that we booked but later on, they replaced it to a double-bed room. He explained that originally, they really give twin-bed rooms for online bookings but luckily, there was an available double-bed room that time and it is Trip.com who controls the posts on their website being the third-party. But it should be the responsibility of both hotel and Trip app to make sure that the details and listings posted are all correct for transparency and for the sake of us travellers. PS: When we got inside our room, we also noticed a used soap and opened shampoo container inside the bathroom. Maybe the housekeeping staffs didn't fully-check the room after restocking the toiletries. I also found 1 dead small cockroach under the cabinet. But over-all, we still enjoyed our stay. Thank you po! 🤍