Odkryj pobyt w mieście Ribeira Cha

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is in

Excellent hotel overall. Great location and friendly staff and great grounds/view. The experience there could be dramatically improved with just two small changes: 1. Poolside service - as it is, you have to get your own food and drink. Adding an app or call system would be awesome. A pool waiter/waitress would be amazing. 2. Better mattresses. They felt quite hard, like a budget mattress not appropriate to a nice hotel.

Wonderful place. Gorgeous huge rooms with fabulous views of ocean and nearby church. Kind and helpful staff from front desk to housekeeping. We arrived at 8 am as had early flight in. They directed us to breakfast and had a room available immediately after. Very thoughtful. The breakfast was wonderful. Eggs Benedict, eggs royal, fresh fruit, wonderful breads, cheese , ham, smoothies etc. OMG the chocolate croissants and portuguese tarts hot from oven! Great coffee. So many choices! The dinners were probably best on the island. Food was reasonable in price and well presented. Steak was very tender, seafood fresh and light. Not a fault from beginning to end of stay. Area quiet and safe. Variety store a few minutes away with wine and snacks for sale. One of the customers there sang a Fado song for me. This hotel is a great place for couples. I think a bit too quiet for families. Reasonable drives to all attractions. Look no further

Great location with a lot of potential, but still a lot to improve!! 1 - Our stay was 3 nights and none of the days were cleaned, we only received new towels because we asked for them at reception, there are no amenities, shampoo, shower gel, we had to buy them because we hadn't taken them on the flight; 2 - On the day of check out, they woke us up before 8:30 am to find out what time we were leaving, when check out was until 11 am; 3 - Shortly afterwards we heard the sound of the door opening and when we checked, it was already the next guest who had been given an early check in, we were all amazed at the situation... 4 - The reception is closed on holidays and weekends , so we only had contact with someone for 1 day throughout our stay!

White was the perfect place for our honeymoon. From the moment we walked in the door we were struck by the serene ocean views and the very kind and helpful staff. Everyone spoke English perfectly and were all so willing to help make our experience on Sao Miguel great. We stayed in an ocean view suite and it was the perfect place to come home to and unwind after our days of adventure on the island. The hotel was so clean and beautiful. The restaurant food was top quality and paired with a stunning atmosphere, it was so enjoyable we had a hard time wanting to go anywhere else for our meals! They provided us with a cellphone so we could contact concierge at any time, as well as have an emergency number (thankfully we didn’t need to call it!) Lagoa is the best place to stay on the island because it is so central, the west and east were both short drives away. They also provided us with beach towels and a large beach tote bag and umbrellas. We made use of the beach tote every day, this was such a thoughtful thing to include as the island provides lots of opportunities for impromptu swims! We couldn’t be happier with our choice to stay here and would recommend it to anyone.

We stayed 5 nights in this hotel. Let's go one by one. Room: There was not exhaust system in the toilet. The smell of the sheets was awful since the very first day. The design was nice. Cleaning service was a joke... We had to ask up to three times for making up the room... Every day was a drama knowing when it was going to be done. Breakfast: A 5 star hotel does not deserve such a bad breakfast. Orange juice was not even fresh. Spanish Ham was awful(really low quality and bakery... just speechless) Restaurant: Extremely short variety of dishes. Again, not at expected level of 5 star hotel. Facilities: There were many rooms yet to be finished and not completely built. Surroundings are really ugly.... Additional comments: We saw many couples&families who had a booking in the frontdesk with no room available... Hotel was offering other room in other hotels at 17km!! We went to play to the pool (billiard) and there was a leakage on the ceiling... A new hotel with leakage??? Summarizing, the best of this hotel was the staff ...Poor them, trying to ”extinguish” all the fires caused by the hotel & hotel management. Specially front desk staff: Thx for doing your best! I provide 3/5 star coz I want to believe that they will fix all this issues in a short time and it will be good by then.