Odkryj pobyt w mieście Vieira De Leiria

AVOID THIS HOTEL IF YOUR FROM THE UK. WORST HOTEL EVER. WOULD NOT EVEN GIVE IT 1 STAR. WAS FORCED TO LEAVE AFTER 2 NIGHT THIS HOTEL DO NOT LIKE THE ENGLISH. Staff do not speak English and make you feel like your from another planet. I am well traveled and book 10 nights at this hotel and was forced to move after 2 nights. Booked through Love Holidays and they were useless there was no help and their contact number abroad gets you through to people in India and they say they will help but hang up on you through the call and the hotel don’t care about your concerns. This Hotel is not a proper all inclusive the food is not labelled so you don’t know what you are eating so if you have allergies like us be aware. The food is not edible I have pictures and will add them if I can. Adult and Kids selection is none existent and they don’t even have chips the meat again is not labelled my daughter didn’t eat apart from bread rolls. Pictures are off breakfast first thing in the morning, would not even give to my pet and kids selection none existent and not labelled. Staff are not friendly and the hotel is full of rude locals with no manners they push and shove it’s worst than awful. There was not one English person there. Breakfast is 7.30am and the staff were not even set up at that time the receptionist had to open. Same goes for the spa opens at 8.00 again no one around. If you want a drink after breakfast there is no where to get one until 11.30am the bar is near the reception so a mission to get to if you go to the water park which is not part of the hotel. So kiosk there you have to pay extra for. Main restaurant for breakfast, lunch Dinner is a mission it’s in the main building and you can only get to it from a unsafe wooden stairs or a small lift. The place does not look like the pictures it’s run down. The hotel DOES NOT HAVE IT’S OWN OUTDOOR POOL, they are falsely advertising the only outdoor pool is the water park which is very small and as all the public are there it’s cramped with everyone on top of each other, the entertainment is part of the water park nothing to do with the hotel. I asked the hotel for towels and they would not let me have any for the outdoor sun beds and they said no as it’s not part of the hotel, I even offered a deposit and again I got a no. The in pool they advertised is not a proper pool it’s shallow spa. I got an email just before my holiday saying it can only accommodate 40 people at a time and you have to wear a swimming hat it’s mandatory and to top it you have to make an appointment and you are only allowed an hour in there. No games room. Gym is a joke. If you are going on holiday for the whether this IS NOT THE PLACE FOR YOU, i went in august it rained for most of the time, it’s windy and cold really depressing. England is warmer, it’s like this all the time. Rooms are basic no complementary toiletries. Would not even give this hotel a 1 star. Entertainment does not start till 9.30pm not suitable if

A very elegant property with good facilities, pleasant staff, good breakfast and the evening meal in the restaurant was good food and reasonable value. Our room was large, clean and comfortable. Good car parking with 4 EV chargers available. All in all, a very

From the initial enquiry contact with Luis on reception to the moment we left this Hotel was simply excellent in every way. I could not find the missing star but it must have been there somewhere, probably enjoying the great spa, resteraunt or room. All faultless. The Hotel is definitely a 5 star experience and punching way above its 4 stars. The effort and thoughtfullness of every staff member should be what all hotels of this type and above should be aiming for. The very best we have received in a very long while. Andre was exceptional in the resteraunt. Nothing too much trouble and telepathic quality service. A skill. Food was of a high standard from a young chef with flair and a obvious passion and superbly presented. The wine list had some fantastic reds from Alentejio, we took a recommended one that was excellent. The superior room was large, modern, tasteful with great bathroom with double jacuzzi bath. Downstairs the spa and indoor pool facilities were great, Turkish steam room, sauna, pool, jacuzzi and showers and loungers all great. Outdoor pool looks good too. The breakfast was a very complete hot or continental type, superb. Look no further. Exceptional Hotel and staff. Well done. Return assured.

Very friendly and welcoming reception. We had the privilege of staying in a suite, an upgrade offered by the hotel because we were there for the first time, because they had a suite available and they wanted to offer an upgrade to our reservation. We were very pleased with the way they welcomed us. I advise and recommend.