Odkryj pobyt w mieście Sundbyberg

My room (121) was very noisy because of the train and a banging metal door in the staircase. I was staying for five nights, so I brought quite a bit of luggage - but the room was so tiny that there was no cupboards or space to put my suitcase. The lighting in the room was VERY dark - I had to put make-up on at work, because there was no ”mirror light” in the bathroom - a basic feature in a hotel room. The breakfast was very low quality - especially the bread, which was stale and ”pre-fab supermarket bread”. There was always too crowded in restaurant, and again lighting was VERY dark. I liked the location, as well as the alternative decor and coziness of the hotel, but honestly the service level, the room features and the food quality more reminded me of a youth hostel. It was not value for money.

The location of this hotel is good, a bit far from the city center, but the room is clean and large. In Northern Europe, where land is at a premium, the price/performance ratio is very high. Also, I would like to mention that the hotel is not open 24 hours a day. If you arrive after 3 pm, you may not be able to check in. You need to contact the hotel in advance.

On the day of our arrival, while we were travelling to Stockholm, the hotel calls to inform me that they are overbooked. We were given the choice of either staying at a different hotel in a regular room, which we declined, or stay in two different rooms during our two night stay. We chose the latter, but I wish we hadn't. We originally booked a superior room for both nights, but we were given what they called a ”family room” the first night. It was the worst night I've ever had in a hotel. The room – yes, it was big, but insanely hot and right next to the reception at the same level as the street, so also incredibly noisy. And the next day we had to wait several hours for our new room. When I complained in the reception about this inconvenience, we were only offered 500 SEK compensation. We were to pay 8418 SEK for the entire stay, so I fell we were undercompensated for our terrible experience. This was the Eras Tour weekend, so problably why the prices were so high. I have also emailed the hotel, but they never replied. Steer clear if you value sleep during your hotel stay.

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

A nice well-functioning modern hotel, excellent choice when visiting Arenastaden. Review based on a one-night stay in May (background of spending 80+ nights per year in different hotels around the globe). Location: Just around the corner from Friends Arena and Mall of Scandinavia. So a lot of things to do, shops and places to drink & eat. Bus & train in the neighborhood, not too far to tram either. Råstasjön lake and a small nature reserve just across the street offering nice possibilities for a walk/run. Room: Had a single room in the 4th floor. While it was not the biggest room I’ve seen, it was more than enough for a single traveler like me. Décor was nice, simple modern design without going overboard. The room was quiet, with practically no noise from the other rooms or corridor. Perfectly clean with no stains or signs of usage anywhere. Etc: Check-in & out was very efficient. Breakfast was not really luxurious as such but good enough to get the day started, so no complaints there either Would I return there? Yes sure, a good modern hotel very well located to visit businesses in Arenastaden

The hotel was in the centre of a shopping precinct which is good during the day, but the bars & restaurants inside the precinct close around 8pm and the hotel I believe only provides snacks/rolls I believe . no evening dinners. There are other restaurants outside the precinct including Burger King. Their buffet breakfasts in the Hotel are very good with lots of choices - thoroughly recommend. I have stayed here twice - once in a cheaper room and once in a larger room. The cheaper, single room was OK but on the small side. Staff were excellent. I shall stay here again

Arriving during mall hours okay cos can access by cutting through mall. But we arrived late night so it was quite far to manage my luggage. Overall was enjoyable stay as it is walking distance to train station. The buffet breakfast was good.

The apartment was clean and comfy. The room is spacious and well-equipped (incl. kitchen utilities). A breakfast was included (rather small and not that delicious, but it was ok). Things that might be improved: 1) We were given only 1 key room. It not that bad, but the thing is that you can’t go down by elevator without a key. It is uncomfortable in case your roommate is leaving earlier. 2)Although you can buy water at the reception, it would great if the snacks fridge didn’t require registration in an app/special card. Overall, everything was fine. Friends arena is located ~ 30 min walking. There is a shop and a couple of restaurants near by.