Odkryj pobyt w mieście Koh Chang

Начитавшись отзывов готовилась к худшему! 
 НО! 
 Отель просто супер! Мы были в марте 2020г. Нас поселили в основной корпус (где ресепшн) на 2-м этаже (номер 225). И это огромный плюс! Так как в бунгало ночью все прекрасно слышно - кваканье жаб, ор птиц, стрекотание цикад. У нас в номере было относительно спокойно.
Вид из номере шикарный - на бунгало и море! По вечерам покупали рыбу, креветки в макашницах и наслаждались на балконе шумом волн. По стенам снаружи здания бегают гекончики, ловят мух и комаров! На территории отеля растёт жасмин! Аромат невероятный!
 На дверях и окне есть сетки от москитов. На ночь мы открывали окно и дверь, и прекрасно спали с открытой дверью! Также огромный плюс в номере есть вентилятор на потолке! Уборка номера, замена полотенец происходила ежедневно!
 А какие завтраки!!! Ни за один день меню не повторилось! Яичница, сосиски, зелень и фрукты (арбуз и ананас очень сладкие и просто таят во рту) были ежедневно, а вот лапша, картофель, овощи всегда разное. Супы были с креветками (!!!), с кальмарами, с курицей! Я 4 раза была в Тайланде, но чтобы в трёхзвездочном отеле на завтрак давали креветки - это невероятно! 
 Море отдельная история! До моря пешком 1,5 минуты! Когда штиль - вода прозрачная и бирюзовая, как на Баунти. Глубина есть, долго идти не нужно! Предлагают водные развлечения - лодки и сапсерфинг!
 По пляжу гуляют доброжелательные собаки! 
 А какие там красивые закаты!!! 
Если выйти из отеля и пойти налево, то минут через 5 будут магазины, аптеки, фрукты, макашницы, улочка с кафе и ресторанами (весь отпуск обедать ходили в WoW ThaiFood & Pizza Restaurant)
. Огромный плюс Ко Чангу - не встретили ни одного таракана! Зато летают огромные бабочки, бегают разноцветные ящерицы, летают цветные стрекозы, шмели! Также отель предназначен для людей с ограниченными возможностями!
 Однозначно буду рекомендовать этот отель!

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

I checked before ordering but there were no reviews, and the pictures were a bit distorted, but it said it would open in 2024. I was still hesitant about whether to order. In the end, because this was the only way to meet the needs of all of us, I ordered with the mentality of giving it a try. Two buildings, I felt guilty all the way, afraid of stepping on thunder. It was a surprise after arriving at the hotel. The hotel is located on the west coast of Koh Chang. It is very quiet. It consists of 5-6 small villas in total. It is absolutely the same as the picture, and even feels more comfortable. When we arrived, the landlord and his maid welcomed us. To our surprise, the landlady was actually ********* and could communicate in Chinese without any problem. After we checked in, we learned that the landlord had just taken over the place and said that we were actually the first on their network. As a single guest😄, we were provided with free use of all facilities in the hotel. We also prepared barbecue grills and other equipment before we went out to play. All our needs were met during our stay. Due to time constraints, our whole family only stayed for two nights, but we felt like we were at home for the whole two days. The landlady and her mother were really hospitable. One moment, they gave us cashew nuts that they made personally, and the other moment, they gave us cashew nuts. The local Qingyou will give each child a large piece of chocolate when he sees it. To be honest, the landlord treated us like family during these two days. It is really a treasure place. I will definitely stay at their house next time I go there. I sincerely recommend friends who go to Koh Chang to visit their house to experience it!

I want to talk about this unusual hotel experience: I booked a round-trip ticket from Bangkok Airport to Koh Chang. It was said that it was delivered to the hotel. In fact, it can only be delivered to Lonely Beach. The road behind is not included. We took a Texi (similar to tu tu) 100B per person from Lonely Beach to the hotel. At the fork in the road, the driver put us down and pointed to the sign of the hotel on the side of the road and said, ”Go into this path.” So we were very happy, thanked the driver and walked on the side road. After walking five hundred meters, we started to feel silly. We felt like we had walked into a village. Except for the trees on both sides, there were occasional houses. The more we walked in, the more fearful we got. On the way, a villager on a motorcycle came to talk to us and asked where we were going. (Don't dare to talk nonsense, the guide says that you can't talk to passers-by, but you can't help but say, I don't know if the driver has been tricked) The villagers said that they would go a long way, and shook their heads and left. How could the hotel be far away? I don’t believe it, it can’t be seen from the map. We decided to continue walking, and asked another villager in the middle, or we should continue walking. I dragged my luggage for almost one kilometer, but I haven't found it yet. The more I walk in, the more fearful it is. At this time, an old man riding a three-wheeled motorcycle showed up and told us to get in his car and take us there for free. We were even more scared – old man? Tricycle? free? (Mom said that she can't talk to strangers) Not daring to go, a blond ghost girl driving a car came and asked where we were going. After talking to the old man, she told us to get into the old man's car. Come on, he seems to be in his 60s and 70s. We are very good that he should be able to fight him before. If I can't, I will pose and say I will scare him with Chinese Kung Fu. So we got on his tricycle, and the car drove up a small slope. The downhill was a small road with many monkeys running in the middle of the road. This frightened us both. Mama, how can we hide from the monkey~ My face turned blue, Just about to say something, the car stopped. The old man pointed to the front roof and said: Go down, this house is. It doesn't look like a black shop, but finally here? ! It seems to be here... I stuffed the old man with 40B and walked down quickly. Damn-I finally found you, luckily I didn't give up! Closer to home, the hotel faces the sea, spring flowers bloom, and the environment is very good! The breakfast is super delicious, comparable to the five-star hotels in Australia, and it is delicious and delicious. The hotel has a free car at a fixed time every day to take guests to Bangbao Fishing Village. It's best to rent a motorcycle, it's a bit inconvenient to get in and out. If you want to live in isolation, this is a good choice. Europeans like to choose this hotel, and relatively few Chinese. (Picture 1 is the road through the hotel)

We had actually made reservations at a different hotel and were scrambling to find something for the night. We thought we would try the mecure, but it was all booked up- understandable as it was close to Songkran. We thought we’d stop in to see if they had anything available. We were welcomed with such grace, but we’re warned that the beach was rocky and it might not be what we were looking for. Honestly we were looking for two clean, comfortable rooms that had air conditioning and wifi. They were able to accommodate us. They only had junior suites left- at the back of the property. We were grateful to find anything decent at last notice! We had our first supper that night at the hotel, we were tired from traveling and finding our first reservation was sadly just not up to our standards. I had the shrimp pad Thai. The shrimp was not fresh, but it was still delicious. My Thai brother in law was very happy about the breakfast buffet- unlimit! Not too much options for foreign palates- eggs, fruit, toast. That was fine, I’ve been used to having rice among other things for breakfast while being here. I had toast with pineapple jam and fruit for breakfast. The pineapple jam is amazing! It tastes fresh like it was homemade! The best I’ve had had during my three weeks, and this is our second visit to Thailand. Housekeeping cleaned our room while at breakfast and surprised us because they were so quick and thorough. I didn’t have a chance to leave a tip! There were signs you could leave on your door to request housekeeping and we didn’t put one on. It was a nice surprise. I usually like to tidy up before asking for housekeeping. They did such a wonderful job. In the daylight, I could see that the beach was rocky and not safe for swimming so we went to explore other beaches on the island. You can rent a motorbike which was a nice option, but the roads are quite unlike anything we’ve encountered. I’m glad that I had my Thai brother in law who was a professional driver helping us out! We used the outside showers at the pool after our adventures on the beach. And relaxed in the pool before supper. It was warm! Not a bad thing, just surprising. Beautiful backdrop with mountains behind. We had a meal out in white sands our second night, but third night we ate at the restaurant again. So good! I had shrimp fried rice. The portion wasn’t small, but wasn’t as big as I was used to after being here three weeks. That’s ok I just ordered something else to fill me up. We thoroughly enjoyed our stay here. My only regret is that it wasn’t our first choice and maybe we could have a bungalow overlooking the water. Regardless, being at the back of the property introduced us to wildlife we haven’t seen anywhere else since our stay - carpenter bees. Google them. They are amazing!

We visited the Keeree Ele for 6 nights. I was a bit anxious because I read a review by a guest from Jan 2020 (*), but found it much better than described. The beds were fine, good mattresses; the fan and temp. of the a/c could be adjusted, so that I was not blown at all night. The water pressure was low but strong enough. Water temp was not high, but then the climate does not make need for hot showers. The breakfast was fine, you could choose from European or Asian style food. Plenty of coffee. WiFi only in the lobby though. Staff friendly after a few interactions (they don’t speak English and are somewhat inhibited). The head even took us to a national park entrance as the ordered taxi didn’t turn up. Walk to beach was quite far though - that’s a real march along the busy and noisy road. All in all good value for money - and its a relatively cheap hotel.

The breakfast in the hotel is average, but the sea view is not bad. In the small house on the second floor, there will be elephants passing by the sea around 4pm, and you can ride an elephant for a fee. The beach on the seaside is quite fine. If you have good water quality, you can consider putting on a life jacket to swim to the opposite island in the morning. I heard that you can rent a boat at the hotel to ski over. Even after the late rising tide, it’s too far and tired. After going out from the hotel to the main convenience store, there is a restaurant that is delicious and cheap.

The hotel is the same as in the photos, lovely newly refurnished pool area, beach right in front of the hotel is absolutely a bonus. However, I have to complaint on the awful service Trip.com provided. I booked a simple thai double room. However, The room I checked in is completely different to the photos Trip.com provided. It's absolutely a cheat. Basically, the photos shown on Trip.com for simple thai, is actually a Local Thai room, which's a newly refurbished room. However, Just be aware that the Simple Thai is the old room. (Please refer to the photo I uploaded for the Local Thai room) During my stay, I have tried all the means I could to get in touch with Trip.com and try to resolve the issue. But they didn't meet their promise to change my room neither, and it's totally a ridiculous experience with Trip.com customer service.