Odkryj pobyt w mieście El Khadra

A typical high-quality hotel, worthy of praise, Ctrip booking is actually a little cheaper, the hotel facilities are all available, very good. Finally, I would like to extend my cordial greetings to the family members of the airline ticket reservation department of Ctrip: You secretly changed the flight I booked to a red-eye flight, which caused my child to go home at two or three in the morning. Not only was he not ashamed, but he refused to admit his mistake and asked me to do it myself. Responsible for more than 4,000 yuan to change business class, or change a long connecting flight, and bear all change fees. Ctrip secretly changed the popular flight to Red Eye. It is already a habitual offender. I did not expect that as a super member, I will also enjoy the treatment of half-tone communication + hung up the phone. I hope that the Civil Aviation Administration and China Southern Airlines, which I complained about, will punish this again. The ticket agent of the shop bullying! ! !

We had booked a triple room instead just arrived we received a up grade in small suites ! Very gentle!! Room with double bed, kitchen room and bed sofa and bathroom in modern style. I felt home.The place is very clean, quiet and comfortable. We asked for the missing covers for the bed sofa and immediately served us with coats and covers just out of the washing machine. It is a pity that there is no restaurant that serves for dinner, because there are no fast food or restaurants with local kitchen, but only a room next to the hotel Maia that serves coffee and sandwich/sweet sandwiches. We went down for breakfast the morning and I must say that the whole thing was delicious, especially fresh bean juice and bread. We stayed for a night all in quiet ... Hotel Maia is excellent price and pleasant stay. The only negative side is the lack of availability of dinner in hotels and the distance from the center of the capital for the rest is all excellent!

Upon my initial check-in at the hotel, I was met with a reception that I found to be disappointing and quite cold, which was uncharacteristic of the 4 or 5-star reputation the establishment is known for. The service staff at the front desk failed to deliver the warm welcome and professional service that one would typically anticipate from a hotel of such high standing. In spite of the initial letdown, the hotel quickly turned the situation around and demonstrated impeccable damage control and service recovery, following a letter of complaint I sent to the management expressing my dissatisfaction. I must particularly commend the hotel's Operations Manager and Room Supervisor, who provided highly accommodating and service-oriented attention. Their efforts transformed my initial reservations into a positive outlook towards the hotel. I am grateful for their exceptional service orientation and would recommend this hotel to others based on this stellar recovery.

Beautiful hotel. Large rooms, and most aspects of the hotel looks new or recently upgraded. I had a very pleasant stay. Rooms are quiet - I never heard my neighbors. One negative aspect: The lid of the kettle in the room was broken. A very small thing but with everything else new and perfect, this stood out. Also a personal gripe: The beautiful and new shower is enclosed in glass with very little ventilation, which meant that the next morning the floor was still wet. Maybe not important to others, but I didn't like that.

J'ai réservé 2 nuits dans cet hôtel qui se trouve à proximité de l aéroport. L hôtel ne paye pas de mine mais première impression sa va. Dans le hall des fauteuils et canapés et les personnes s y allongent comme à la maison . Clientèle essentiellement masculine... A priori hôtel qui jouxte une clinique et les patients séjournent dans l hôtel c'est un hôtel et une clinique en même temps Petit déjeuner a 25 dinars c'est assez cher mais vous aurez un café dégueulasse du pain beurre pas de jus .. confiture périmée. Mais le clou de la surprise c'est la chambre avant de rentrer dans le lit je contrôle et j ai bien fait des tâches jaunes des poils des cheveux hyper crad regardez les images. J ai change de chambre dans la nuit très tard .. c est vétusté pas un 4 étoiles... Nous n avons pas fermé les yeux. Aucun geste commercial de la part de la direction au courant de ce qui m est arrivé

This hotel is perfect but I'll argue.already when you arrive at the hotel one person welcomes us and a priori a guard stays all night to watch the vehicles of the client. once arrived the hotel is very luxurious and a very good Wi-Fi a disposition that works super well and with a lift to go to the room and in the room when you arrive there are fruits like oranges and dates etc and in the room the cart was very nice with also a bathroom then we We have a meeting room and a business center with full computer and breakfast is very good as well with a variety of different juices and variety proposed.There is also a spa and a swimming pool available for customers but you need to go to the building to do everything is written on a paper that is in the room and the hotel also has clean toilet

Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !