Odkryj pobyt w mieście Alpharetta

Great stay at a fine hotel! Stayed one night as we were attending a concert nearby and wanted to lessen the driving stress. Perfect place - beautiful hotel with exceedingly friendly staff. Ashley at ck in was a rock star, so helpful! Both gents at the bar were also top notch - fast with our orders, happy to give advice on getting to/from the concert venue, and they even invited us to drop in for a nightcap after the show. The room was very large, absolutely quiet and the bed super comfy. Huge shower and spotless bathroom. Will def come back if we have concert plans in the future!

Everything wonderful, lounge area with grill and street fire, beautiful surroundings

I have lived here for a month, and later I found out that they clean every 7 days. Even if you go to the front desk and say that you are willing to pay for cleaning, they are really lazy, or because there is no KPI! In short, everything has to be in accordance with their hotel system, there is no room for negotiation! In addition to cleaning, it is good! By the way, breakfast is relatively simple and average! But it is not bad.

Staying here on business, quiet and comfortable, good breakfast, convenient to eat nearby.

Staff was extremely friendly, excellent COVID safety protocols in place, very quiet (even though property allows dogs), comfortable bed and clean room. I would highly recommend this if traveling with your dog, especially one that needs to be exercised regularly. The hotel is located within a block of an egress to the Big Creek Greenway, which is a miles-long walking/biking/jogging trail and perfect for dog-walking. Downtown Alpharetta is a quick 5 minute drive away and shopping at Avalon is even closer. We regularly traveled the 20 minutes to/from the hotel and our relatives' home in Milton during our stay with ease.

i experienced poor communication during my whole stay. 1. My reservation was for 2 rooms for 4 night on the same reservation. These rooms were not on the same floor luckily it was a business trip and didn't matter as much but it would have been nice if something was said during check in, instead we found out the hard way after getting off the elevator. 2. We went down to breakfast and exchanged pleasantries with the restaurants staff and found a seat assuming it was a full service restaurants. Only after sitting there waiting for 10 minutes and deciding to go somewhere else did we notice that you are supposed to order at the register. Again its not like we weren't seen but nothing was ever said even after placing an order with the same staff member. 3. The hotel policy is no housekeeping unless requested or after 5 days. Again I was never told of this. I endured multiple days of hoping for fresh towel until I accident saw the small printout in the room. I counted 6 different printouts scattered around the room that I guess I should have read to find out critical information. It was a nice property in a nice location. A few tweaks and it would have been a 5 star.

My room 507 when I walked in first off there was a strong sour sponge odor. I figured I could remedy it since it was giving me problems with the mildew/mold smell. Bought Lysol and bleach and cleaned the filters and the metal fins that I could expose. Took away half of the odor. I kept working on it over 3 days thinking it would get better. Not so much. I may could have contacted the staff for another room but I did not have the will power to move all of my things into what may have not been a better room. *I really would have like a complimentary basic breakfast! Instead I got charged almost $10 for a continental (fruit, yogurt, juice). **Trying Fairfield Inn next time.

We have staying at this location for over 6 years when we visit family or go shopping in Atlanta. The quality has been declining ever since new management took over. Could only get ten channels because hotel dish was hit by lightning a while ago and management has not made it a priority to fix this issue immediately. No decaf coffee available at breakfast, was told they didn’t offer it. Coffee only available during breakfast not 24 hours as before. They charge Diamond members for breakfast when many other Hilton brands have it complimentary for their Diamond guests. VERY NOISY! Mobile check in and digital key were not available.